Supervisor - Carvela

**Job description**

**The Carvela community is united by a shared attitude. We are fierce, unstoppable and powerful, and we make our own rules. By coming together as a collective we can drive positive change.**

**Requirements**:
WE NEED YOU TO:

- Ensure customer service is of the highest standards at all times
- Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
- Ensure your area maintains excellent visual presentation which is consistent with company guidelines
- Be an expert in fashion and latest trends
- Support management in training and developing team to maximise sales
- Support in performance management of team
- Support with floor control
- Assist in customer queries and complaints to ensure customer satisfaction

YOU WILL NEED:

- Experience at a similar management level
- To be a customer service ambassador
- Proven ability to drive sales and team
- To be immaculately presented and representative of our luxury/fashion forward brand in every way

**Benefits**:

- Competitive basic hourly rate
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes

If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

Job Reference: WM00444