Team Leader

3 days ago


Preston, United Kingdom Northern Healthcare Full time

A little bit about Northern Healthcare

Northern Health Care provides mental health recovery services across many regions within the UK. Our services consist of Support Living and community outreach services which provides our residents and service users with access to 24 hr support from experienced clinical and support staff.

What we are looking for

We are currently recruiting an enthusiastic and motivated Team Leader to join our team who will be committed and have the values, passion, and determination inputting people first, whilst supporting lives of people with a learning disability or mental health illness. It can be quite challenging at times, but the rewards are truly amazing to see our residents improving with the support we provide

As a Team Leader, you will be at the heart of supporting our service users whilst working closely with your team of Support Workers to ensure they are providing the necessary support to our residents as part of their rehabilitation. Previous experience of working with vulnerable adults with Learning Disabilities or a Mental Health Illness will be beneficial for this position.

As part of this role you will work closely with a variety of colleagues and support staff to prioritise outcome focused support to our customers.

If you have previous experience as a Support Worker or Team Leader and are looking for that next step, then this could be the next role for you.

Your key attributes
- Must have the right to work in the UK.
- Our values - positive, respectful, open and honest, understanding and dedicated.
- Supportive and empathetic.

Where you’ll be working

The role is a full-time position working 38.5 hours per week. This role requires a level of flexibility as you’ll be working on a day shift pattern rational 7 days per week, including weekends at our service in Milnshaw House in Accrington, BB5 1BX.

In return you’ll receive
- Hourly rate of £11.00
- Enhanced disclosure check cost covered
- Company Pension scheme and contribution
- Career development and training
- Option to work toward NVQ in Health and Social Care
- 20 days annual leave
- Access to discounted products and services
- Refer a friend scheme - potential to earn £250 per month

Your responsibilities as a Team Leader
- To work alongside the Service Manager and the team members in the day-to-day-running of the service
- Ensure duties are allocated to team members effectively and safely whilst on duty
- Support service users with day to day activities enabling them to be able to live a full and as independent life as possible.
- Ensuring that our service users are at the heart of everything we do.
- Support service users whilst taking of prescribed medication.
- Supervise support workers in the delivery and support to our service users.
- Be flexible to provide support in out of hours should the service requires this
- Working positively and collaboratively with other colleagues within the team
- Support your own staff team to maintain effective professional relationships with service users, their families, colleagues, and other key stakeholders
- Work within and implement our policy and procedure, including confidentiality and safeguarding.
- Escalate as appropriate any concerns or issues in a timely manner.
- Ensure service user records are maintained and kept up to date whilst reporting in a factual and ‘person centred’ approach.
- Ideally, you will have gained previous experience and have a good understanding of mental health rehabilitation or have gained your level 2 or 3 in Health and Social Care.


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