Customer Service Advisor

4 weeks ago


York, United Kingdom The Recruitment Group Full time

We are looking for a skilled and experienced Customer Service / Sales Administrator to join our team, who will be responsible for internal customer sales support and associated daily tasks.

**Skills, experience and qualifications required**:

- Be able to demonstrate, with examples, experience in the above listed duties and responsibilities
- 1 year minimum of experience as a customer support administrator or similar role
- Be able to demonstrate the ability to multi-task while maintaining attention to detail
- Be able to work under pressure with changing priorities to suit customer needs
- Excellent customer service skills in all forms of communication
- Be able to build and maintain strong, long-lasting customer relationships
- Be able to work confidently with technical information relating to our products
- Be confident and competent using computers, although training will be provided on our inhouse systems
- Critical thinker with problem-solving skills
- Having a real-world focus on continuous improvement is a prerequisite
- Confident and able to work independently but ask when unsure
- Good time-management and organisational skills
- Team player with great interpersonal and communications skills
- First aid at work or any other qualifications to the role would be advantageous
- Phone based sales experience would be advantageous

**Other information**:

- Daily work location is at our UK site in Elvington, York
- This role reports directly to the Managing Director
- Hours of work are Monday - Thursday 8:30am - 5pm, Friday 8:30am - 4:30pm
- Half hour lunch break

If you are interested, please contact me on 01904 677000

**Job Types**: Full-time, Temp to perm

**Salary**: £11.00 per hour

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- York: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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