Office Junior/administrator
3 weeks ago
Are you interested in Finance, HR, Business Management, Leadership?
An opportunity to work towards a Foundation Apprenticeship Level 2 with Crystal Collections Service as an Office Junior Administrator, in the Legal & Financial Services. Hours of work between 31-40 hours per week.
Crystal Collections work on behalf of Financial Services companies to collect and recover vehicles. We have been operating for 25 years throughout the UK and have 45+ employees
**Qualifications Required**:
- GCSE English and Maths Grade C minimum
**Daily duties
- **Day to day responsibilities include, but are not limited to;
- Working alongside the current team to deal with Client cases from beginning to end, including the completion of summary and closure reports.
- Creating new cases based on Client instructions.
- Dealing with incoming telephone calls from Customers and Clients, as well as making outgoing calls to book appointments and make further enquiries.
- Following all company processes and regulatory guidelines to ensure Customers are treated fairly at all times.
- General office administration activities.
- Accurately updating all systems in a timely manner with all relevant information.
**Desirable qualities
- **The successful applicant must have:
- Good Microsoft Office working knowledge
- Excellent communication skills and attention to detail
- Be confident speaking with Customers and Clients on the telephone
- Be educated to minimum grade C in English and Maths (GCSE or equivalent)
- Willingness to learn and develop
- A strong work Ethic and willingness to learn
- Team player
**Desirable skills and experience (not essential)**:
- Confidence in using computer systems _(full training on our bespoke systems will be given)_
- Previous experience of working in a Financial Services firm
**Full training and induction in place, with opportunities for development and to learn about both the financial services industry, the FCA and other regulatory bodies as well as the vehicle recovery and collection industry.**
**Job Types**: Full-time, Apprenticeship
**Salary**: From £8,511.00 per year
Schedule:
- Monday to Friday
Work Location: One location
Application deadline: 30/05/2023
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