Membership Coordinator

**About us**:
Wild Planet Trust is a registered education, scientific and conservation charity established in 1957 and based in Devon, UK. We own two zoos in south west England, plus two local nature reserves and a National Nature Reserve. We support conservation in the United Kingdom and overseas using funds generated by the people who visit the zoos and the expertise and dedication of our staff.

Paignton Zoo first opened its doors as the Torbay Zoological Gardens in 1923. Almost 100 years later, our site, and work, has grown considerably and we are now one of the South West’s largest conservation organisations and top visitor attractions. There are over 230 species of animal that call Paignton Zoo home. As well as being a zoo, we’re also a botanical garden with over 4,000 species on record.

Newquay Zoo first opened its doors as a council run seasonal attraction in the 1950s, relocating it to its current site and now permanent home in 1969. Over 50 years later, our site, and work, has grown considerably and we are now one of Cornwall’s most popular tourist attractions and a leading conservation and education centre. There are over 120 species of animal that call Newquay Zoo home.

We have an exciting opportunity for a Membership Coordinator to join our Retail team on a permanent contract. This is a part time role working 30 hours over 5 days, working hours will vary over a 7 day rota, including weekends. The salary for this position is £14,274.00.
**What will this role involve?**

**What skills and experience are required?**

You will ideally have 5 GCSEs including Maths and English as well as a minimum of 1 year in an administration and customer service based role. Experience of maintaining databases and processing direct debits would be an advantage. It is essential that you have good ICT skills.
**Benefits of joining our team include**:

- 28 days paid holiday pro-rata (inclusive of Bank Holidays) rising to 33 days’ pro-rata after 5 years
- Company sick pay
- Branded uniform provided (as required)
- Relevant internal and external training provided
- Free entry to our zoos for staff and immediate family
- Complimentary tickets
- Discounts in our Catering and Retail outlets (as applicable)
- Free staff parking
- Employee Assistance Programme
- Access to Headspace Premium App