Guest Service Team Member

4 weeks ago

Worksop, United Kingdom The Lock Keeper Marstons Full time

**Join Our Vibrant Team at The Lock Keeper**

Are you looking for an exciting opportunity to work in a fun and friendly environment where you are more than just a number? Do you have a passion for providing top-notch guest service while working in a dynamic setting? Look no further Here at the Lock Keeper, we are seeking a dedicated and enthusiastic Front of House Team Member to join our friendly & welcoming team.

**Position: Front of House Team Member**

**Role Overview**: As a Front of House Team Member at The Lock Keeper, you will play a key role in ensuring our guests have an exceptional dining and drinking experience. You will be responsible for delivering friendly and efficient service at both the bar and tables, creating a warm and welcoming atmosphere for our valued guests.

**Responsibilities**:

- Greeting and seating guests with a smile, making them feel at home.
- Taking food and drink orders accurately and efficiently.
- Preparing and serving a wide range of beverages from our well-stocked bar.
- Serving food with care and attention to detail, ensuring a high-quality presentation.
- Engaging with guests, anticipating their needs, and providing excellent recommendations.
- Handling payments and ensuring proper cash handling procedures are followed.
- Maintaining cleanliness and organisation of the bar and dining areas.
- Collaborating with the team to create a positive and enjoyable work environment.
- Weekly Pay

**Why Choose The Lock Keeper**:

- Competitive wage and additional benefits.
- Discounted food when on shift.
- Potential to earn team bonus.
- 30% off at all marstons businesses.
- Opportunities for career growth and development within Marstons, one of the largest and most respected hospitality companies in the UK.
- Joining a fun and energetic team with a great sense of team pride.
- Exposure to a wide variety of people and experiences in the hospitality industry.

**Requirements**:

- Previous experience in a bar or restaurant environment is preferred but not essential.
- A positive attitude and a genuine passion for providing excellent customer service.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Flexibility to work evenings and weekends.
- You must have character & personality (No Robots)

Rates Of Pay:
21 Year Old + £10.70 per hour

16-20 Year Olds + £10.00 per hour

**Salary**: Up to £10.92 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee stock purchase plan
- Financial planning services
- Gym membership
- On-site parking
- Referral programme
- Store discount
- Unlimited paid holidays

Supplemental pay types:

- Bonus scheme

Work Location: In person

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