Conference Host/hostess

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry? Look no further and join our team here at the Holiday Inn Bolton as a Conference Host**.**

**Holiday Inn Bolton**

The Holiday Inn Bolton is a busy City Centre hotel. Our hotel boasts a gym, a Restaurant, Bar, Conference and Event areas and a 16th Century church.

**General Scope and Purpose**

To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.

To ensure all Conference and Banqueting facilities are maintained to the standards required and our guests receive efficient, professional and friendly service at all times.

To promote the Company Mission Statement through continual demonstration of the Personality.

**Responsibilities**

1. To be fully aware of hotel facilities and activities.

2. To ensure Conference and Banqueting suites are set up in accordance with hotel

function requirements, ensuring the brand standards are maintained throughout.

3. To have knowledge of setting up, safe operation, storage and safe handling and care

of Hotel Conference and Banqueting audio visual equipment.

4. To ensure Conference and Banqueting rooms are serviced as directed. This to

include conference café.

5. To ensure all storage areas for Conference and Banqueting equipment are kept in a

safe and tidy condition.

6. The service of food and beverage as directed by superiors.

7. To ensure mise en place is carried out for for Banqueting Bars (where this forms part

of your responsibility). This to include requisitions and efficient stock rotation.

8. To be fully aware of and observe current liquor licensing laws.

9. To ensure on all occasions you observe safe and hygienic working practices in order

to satisfy Health and Safety at Work, Food Hygiene and other statutory legislation.

10. To be fully aware of and observe security procedures laid down by the hotel and

company.

11. To attend work consistently well groomed, in uniform, as laid down to the standard

required.

12. To be aware of and strictly adhere to fire procedures, precautions and bomb threat

procedures as laid down by the hotel.

13. To consistently deliver superior customer service through our Customer Service

Programme.

14. To attend training when required.

15. To be fully aware of and adhere to Health and Safety and security procedures. This to

include cash and key procedures.

16. To be fully aware of and comply with hotel and company rules and regulations as
identified in the team member handbook.

**Job Type**: Zero hours contract

**Salary**: Up to £10.51 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Weekend availability

**Experience**:

- EVENTS SERVICE: 1 year (required)

Work Location: In person

Reference ID: HIBCH2