Customer Care Agent
1 month ago
**| CUSTOMER CARE AGENT - TEMPORARY TO PERMANENT |**
**| MONDAY - FRIDAY 37.5 HOURS PER WEEK |**
**| NG19 |**
**| £10.50 PER HOUR |**
**| STARTING ASAP |**
**| TEMP TO PERM |**
**Responsibilities**:
- Handle customer inquiries and troubleshoot issues
- Document interactions accurately in our CRM
- Taking messages for clients
- Updating internal CRM system, spelling must be 100%
- Meet quality and productivity targets
- Participate in ongoing training
- Adhere to company policies
**Requirements**:
- Prior customer service experience preferred
- Must have excellent spelling
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency in CRM software and computers
- Teamwork, empathy, and patience
- Attention to detail and positive attitude
**Job Type**: Temporary contract
**Salary**: £10.50 per hour
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Mansfield, NG18 (required)
Ability to Relocate:
- Mansfield, NG18: Relocate before starting work (required)
Work Location: In person
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