Customer Advisor
3 weeks ago
**Energy / Customer Advisor**
**Reading (Hybrid role - based in the office 2 days per week)**
**Full time, Monday - Friday (37 hours per week)**
**7-month contract (extension likely)**
**£12 - £12.50 per hour PAYE**
Tate are recruiting for a long-standing and established energy provider company, for the role of Energy / Customer Advisor.
**The Role & Responsibilities**
Looking for people who have telephone customer services experience - they will be working an intense-paced team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection,install generation, or move the equipment supplying their property. They also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.
Essential skills:
- Must have strong customer Services skills and proven experience, will be dealing with business customers and internal SSE stakeholders
- Must be able to work in a fast-paced environment
- Investigative Mindset
- Have strong verbal and written communication skills
- Confident in dealing with MS Packages especially Outlook, Excel, and Word
Tate is acting as an Employment Business in relation to this vacancy.
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