Student Administration Assistant

1 week ago


Sunderland, United Kingdom University of Sunderland Full time

To provide clerical and administrative support for key activities within Student
Administration including admissions service to applicants leading to the enrolment,
invoicing and record maintenance of these students.

To deliver excellent service provision and support colleagues with continuous
improvement, placing the student experience at the heart of what we do

**Key Responsibilities**
**and Accountabilities**:

- Assist the Student Administration Coordinator in the effective operation of the

University’s admissions and records function and all related processes and
procedures including holding individual responsibility for designated areas.
- Liaison with external bodies to report and resolve issues relating to the student

record, e.g., UKVI, SLC etc.
- Support with the effective coordination, planning and organisation of the

applicant/student record.
- Contribute towards the continuous development of processes and procedures

within the student administration team.
- Take responsibility for effective day to day processing in a specified area on a

rotating basis, for example: audits, archiving, enrolment, yearly documents
production, SLC downloads/returns.
- Effectively work with large volumes of data to achieve business objectives

enrolment.
- Be a team source of expertise and advice on admissions regarding fairness,

transparency and non-standard qualifications; and to share and embed good
practice.
- Be a team source of expertise and advice on record maintenance and enrolment,

working accurately and efficiently to guidelines and timelines.
- Assisting colleagues with the generation, auditing and amendments of student

tuition fee invoicing ensuing accurate and up to date student records.
- Assisting colleagues to ensure effective operations in a specified area, for

applicants/students are cleared by the team within a specified time.
- Assisting in identifying and notifying third parties of any updates to students’

status i.e, Student loans and UKVI reporting duties, as determined by external
bodies and within agreed timeframe.
- Attend meetings and conferences with external agencies (SLC, UCAS, DfE etc.)

as appropriate - assess the impact of new knowledge, and cascade and
disseminate as appropriate.
- Liaise with external bodies to report and resolve issues relating to the acceptance

of an applicant to the University (UKVI, UCAS, etc.)
- Operate within the framework of institutional imperatives including risk mitigation,

legislative/statutory requirements including maintenance of data.

**Special**
**Circumstances**:

- Occasional weekend and evening working as required to fulfil demands on the

service and other requirements.
- Attendance at Open Days and other events as required.
- Work at either Campus, as required.
- Work across and with teams as required.
- In response to the needs of the University, work during some days in University

Closure Periods.

University of Sunderland

**Role Profile**

Part 2

**Part 2A: Essential and Desirable Criteria**

**Essential**

**Qualifications and Professional Memberships:
- Educated to GCSE standard or equivalent qualification; or substantial relevant

experience/ expertise.
**Knowledge and Experience:
- Demonstrable experience of SITS or other database systems.
- Appropriate breadth of relevant experience in a busy office environment.
- Proficient use of standard desktop packages and communication tools.

and fairly.

**Desirable**

**Qualifications and Professional Memberships**:

- A levels or equivalent qualification.

**Knowledge and Experience:
- Experience of working in an HE context.

**Part 2B: Key Competencies**

**Competencies are**
**assessed at the**
**interview/selection**
**testing stage
**Communication**

**Oral and Written**

The role holder is required to, understand and convey straightforward information in
a clear and accurate manner and the role holder is required to, understand and
convey information which needs careful explanation or interpretation to help others
understand, taking into account what to communicate and how best to convey the
information to others.

**Service Delivery**

The role holder is required to deal with internal or external contacts who ask for
service or require information; create a positive image of the organisation by being
responsive and prompt in responding to requests and referring the user to the right
person if necessary; deliver service that is usually initiated by the customer, and
typically involves routine tasks with set standards or procedures and it is an important
requirement to deal with internal or external contacts where the service is usually
initiated by the role holder, working within the organisation's overall procedures or
policies OR proactively seek to explore and understand customers' needs; adapt the
service accordingly to ensure the usefulness or appropriateness and quality of
service (content, time, accuracy, level of information, cost).

**Decision Making Processe



  • Sunderland, United Kingdom University of Sunderland Full time

    To provide clerical and administrative support for key activities within the student administration of Sunderland Online provision including admissions service to applicants leading to the enrolment, invoicing and record maintenance of these students. To deliver excellent service provision and support colleagues with continuous improvement, placing the...


  • Sunderland, United Kingdom University of Sunderland Full time

    To provide high quality, professional, effective admissions service to applicants leading to the enrolment, invoicing and record maintenance of these students. To provide operational day to day supervision to your team, coaching and motivating them to ensure their development; and contribute to the wider operational aspects of the Student Administration...


  • Sunderland, United Kingdom University of Sunderland Full time

    To provide clerical and administrative support for key activities within Student Administration including admissions service to applicants leading to the enrolment, invoicing and record maintenance of these students. To deliver excellent service provision and support colleagues with continuous improvement, placing the student experience at the heart of what...


  • Sunderland, United Kingdom University of Sunderland Full time

    **Student Casework Assistant**: **Academic Registry - Student Casework**: **Location**: - Sunderland Campus**Salary**: - £23,427 to £27,399 per annum- By annual incremental progression**Hours per Week**: - 37**Closing Date**: - Friday 18 August 2023**Reference**: - 0469-23The Student Casework Team is a small, friendly team based in the University’s...


  • Sunderland, Tyne and Wear, United Kingdom Equitas Group Full time

    This position involves overseeing various administrative tasks and collaborating with staff, students, parents, and other stakeholders to ensure a smooth and productive learning environment. Develop and implement policies and procedures to enhance school efficiency. * Maintain and update records, files, and databases as needed. * Coordinate student...


  • Sunderland, Tyne and Wear, United Kingdom Equitas Group Full time

    This position involves overseeing various administrative tasks and collaborating with staff, students, parents, and other stakeholders to ensure a smooth and productive learning environment. Develop and implement policies and procedures to enhance school efficiency. * Maintain and update records, files, and databases as needed. * Coordinate student...


  • Sunderland, United Kingdom University of Sunderland Full time

    Student Administration Team Leader (Records Administration) University of Sunderland in London - Student Administration & Systems Location:  University of Sunderland in London Salary:  £36,197 to £41,704 per annum Hours per Week:  32 (worked over 4 days) Closing Date:  Tuesday 25 June 2024 Interview Date:  To be...


  • Sunderland, United Kingdom Education Partnership North East Full time

    **Student Registry Administrator**: **External Vacancy**: **Post Ref: 16102. Full Time, 37 hours per week. Full Time, Permanent. Salary: £19,009.98- £19,402.73 per annum.** **Attractive benefits for this post include 35 days’ annual leave per year plus bank holidays and the opportunity to join the Local Government Pension Scheme.** You will be required...


  • Sunderland, United Kingdom The Best Connection Employment Group Full time

    **Title: Administration Assistant / Administrator** The Best Connection is currently working with our client based in Sunderland who provide Student Accommodation. They now have a requirement for an Administration Assistant to work in their Accommodation Department. The role is being offered on a temporary to permanent basis with interviews being held on...


  • Sunderland, United Kingdom Equitas Group Full time

    We are seeking a motivated and enthusiastic School Administrator to join our secondary school in Sunderland as Administrator. This position involves overseeing various administrative tasks and collaborating with staff, students, parents, and other stakeholders to ensure a smooth and productive learning environment. The School Administrator must possess...


  • Sunderland, United Kingdom University of Sunderland Full time

    This role will focus on supporting the planning and carrying out the delivery of student recruitment, retention and progression outreach activity with Post-16 schools and colleges across the North East England region. Home Student Recruitment staff will also support the wider student recruitment team as and when required and priorities may change with...


  • Sunderland, United Kingdom University of Sunderland Full time

    This role will focus on supporting the planning and carrying out the delivery of student recruitment, retention and progression outreach activity with Post-16 schools and colleges across the North East England region. Home Student Recruitment staff will also support the wider student recruitment team as and when required and priorities may change with...


  • Sunderland, United Kingdom Equitas Group Full time

    We are seeking a motivated and enthusiastic School Administrator to join our secondary school in Sunderland as Administrator. This position involves overseeing various administrative tasks and collaborating with staff, students, parents, and other stakeholders to ensure a smooth and productive learning environment. The School Administrator must possess...


  • Sunderland, United Kingdom Equitas Group Full time

    Are you an experienced School Administrator with a passion for fostering excellence in education? We are currently seeking a dedicated and organized individual to join our team in one of our partnered schools in Sunderland. If you thrive in a dynamic educational environment and possess a commitment to ensuring the smooth functioning of school operations, we...


  • Sunderland, United Kingdom Equitas Group Full time

    Are you an experienced School Administrator with a passion for fostering excellence in education? We are currently seeking a dedicated and organized individual to join our team in one of our partnered schools in Sunderland. If you thrive in a dynamic educational environment and possess a commitment to ensuring the smooth functioning of school operations, we...


  • Sunderland, United Kingdom Equitas Group Full time

    Are you an experienced School Administrator with a passion for fostering excellence in education? We are currently seeking a dedicated and organized individual to join our team in one of our partnered schools in Sunderland. If you thrive in a dynamic educational environment and possess a commitment to ensuring the smooth functioning of school operations, we...

  • Student Assistant

    2 months ago


    Sunderland, United Kingdom Beacon of Light School Full time

    We are currently seeking to appoint a passionate, committed and experienced member of support staff to join us as we continue our journey in supporting the young people of the North East. This appointment will play a vital role in shaping the ethos, vision and values of our school and make a positive impact on our young people, their families, communities,...


  • Sunderland, United Kingdom milk education Full time

    Milk Education are currently recruiting a well organised administrative assistant, who has previous experience in Primary school settings and is familiar with Microsoft Office and Google systems, for a school in the Sunderland area. **Day to day duties (but not limited to);** - Providing overall administration supporting the Head of School / Site Lead; -...

  • Legal Administrator

    1 month ago


    Sunderland, United Kingdom University of Sunderland Full time

    To ensure the efficient office administration of the University Law Clinic providing support to the Clinic Director and assist in the smooth running of the practice by providing a range of support services within the general office administration function. - management and initiative. There is responsibility for the development and ongoing operational...


  • Sunderland, United Kingdom Beacon of Light School Full time

    We are currently seeking to appoint a passionate, committed and experienced member of support staff to join us as we continue our journey in supporting the young people of the North East. This appointment will play a vital role in shaping the ethos, vision and values of our school and make a positive impact on our young people, their families, communities,...