Warehouse Administrator
5 months ago
**Job Title **Warehouse Administrator
**Hours **40 hours per week (Saturday Rota)
**Location **Inverness - 15 - 17 Henderson Road
**Salary** £23,000 per annum
**JOB** **OVERVIEW**
**KEY RESPONSIBILITIES**
- Provide comprehensive and professional administration support to the Warehouse.
- Process final stages of customer orders. (ie. producing delivery notes from pick tickets). This is a key area of the role that requires an investigative nature to find possible issues and is very often carried out under pressure and time constraints.
- Process customer returns.
- Update and maintain relevant filing systems and databases.
- Deal with routine enquiries from customers, staff and visitors (by telephone, written correspondence, in person) and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff.
- General administrative duties such as filing, scanning, mail etc.
**REQUIRED ** **SKILLS & EXPERIENCE**
- Good communication skills.
- A background in administration.
- High attention to detail and able to work in a methodical manner.
- An investigative nature with the confidence to question.
- The ability to work under pressure.
- Ability to respond positively to new challenges and change.
- Good customer service skills when dealing with customers and colleagues.
- Understands the importance of attention to detail within a warehouse context.
- The ability to work with mínimal supervision and, once competent, make decisions relevant to the successful outcome and conclusion of the processes.
**COMPANY BENEFITS**
- Accredited Living Wage Employer
- Employee discount
- Cycle to work scheme
- Pension Scheme
- Death in Service Benefit
- Discretionary annual bonus, based on company performance
- Extra holiday after one year
**Salary**: £23,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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