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Business Support Officer

3 months ago

Conwy, United Kingdom CareTech Group Full time

**Location = Corwen**

Branas Isaf Children’s Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK.

For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs.

We are seeking a proactive and can-do person, who wants to work in a small progressive company that improves the lives of vulnerable young people.

As a Business Support Officer, you will be Supporting the Service Director, Ops Manager and Home Managers with the smooth running of business and admin systems, including leading and supporting projects and developments.

Working closely with colleagues across the Homes in Wales and West of England and our new on-site School, plus Group support services such as recruitment, payroll, HR & property

**Duties**
- Support the Service Director and Operations Manager to prepare for and undertake quality and compliance visits
- Take and distribute accurate messages and minutes of formal meetings
- Organise room use in Head Office, including provision of refreshments
- Greet guests and staff in Head Office and direct them as appropriate
- Process purchase orders
- Support monthly payroll information
- Support recruitment and selection processes
- Maintain office filing and storage systems
- Update and maintain databases such as mailing lists, contact lists and other information
- Co-ordinate and maintain staff administrative records
- Update and maintain internal staff database
- Research areas for development
- Ensure health and safety systems in place for Head office and liaise with other tenants in building, property and landlord as needed
- Receive, sort and distribute any incoming mail and send any outgoing post
- Answer phones and deal with messages proactively

**The ideal post holder will have**:

- a good standard of education
- preferably some experience of / empathy towards vulnerable young people
- organisation and planning skills, including leading and managing projects to successful completion, sometimes in new and unfamiliar areas
- ability to work on own initiative to take forward work plans
- excellent work management and prioritising skills
- excellent verbal and written communication skills
- excellent team working skills
- good problem solving ability, with confidence to work in unfamiliar circumstances and to be successful
- understanding of confidentiality requirements
- attention to detail
- accuracy
- flexibility
- reliability
- clean driving license and access to a car

Business Support Officer [SYS-4803]