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Industrial Cleaning Supervisor
2 weeks ago
**GENERAL PURPOSE OF ROLE**
Manage day to day performance and safety of all industrial cleaning staff within a heavy industrial steel mill. To provide a high standard of cleanliness throughout the mill and assist the contract manager in the running of the contract. Relationship management to drive customer satisfaction. Deliver administrative tasks to ensure the team is always working safely and that they are delivering the highest possible standards. Project co-ordination and internal management is key, from planning of works through to the progress reporting back to key stakeholders. Deliver structured training to the team. Drive continuous process improvements, achieve performance targets, maximise customer satisfaction.
Relationship development. Clearly communicate with customers to ensure key stakeholders are engaged
Managing and maintaing good working realionships with the team. Encourage and motivate staff to achieve high standards of work.
Ensure all industrial cleaning operatives are compliant with the health and safety requirements of our business and of a customers business at all times. Ensure all safe working practices are followed.
Deliver structured training to ensure compliance with all risk assessments, method statements and safe working practices.
Scheduling and assigning specific task to cleaners, inline with our agreed scope of works. Ensuring all tasks are carried out safely. Aid cleaners while they carry out their duties, ensure there is enough resources allocated to complete the tasks in a safe and timely manner.
Continuous review of the scope of works to ensure any new customer requirements are communicated to the senior management team for review
**EXPECTED OUTCOMES**
Customer satisfaction. Stability of customer relationship
Positive team moral, team efficiency
No accidents or near misses. POWRA completed accurately.
No accidents, incidents or near misses. Tasks completely safely and efficiently. Team confidents. Accurate training records.
Completion of scope of works within agreed timeline. Minimised risk operators.
Accuracy of scope of works. Reduced risk to operators. Increase customer satisfaction.
**FUNCTIONAL KNOWLEDGE AND SKILLS**
Health and safety training (IOSH or greater)
Excellent communication skills
Effective problem-solving skills.
Effective decision maker
FLT driving licence (preferred but not essential)
**ESSENTIAL BEHAVIOURS AND ATTITUDE**
Health and safety focused
Customer orientated.
Positive role model
Results focussed.
High personal values
Organised
Continuous improvement mindset
**BACK UP COVERAGE **_**(who deputises for this position in case of absence, which positions does this job holder deputise for?)**_
Key account manager
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Profit sharing
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- Industrial Cleaning: 1 year (preferred)
Work Location: One location
Reference ID: Industrial cleaning supervisor
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