Senior Reviewer

4 weeks ago

Oxford, United Kingdom NHS South Central and West Commissioning Support Unit Full time

The primary role is to support the delivery and quality assurance of the learning disability and autism services provided by SCW. This will include the completion of complex case reviews, interpreting complex and highly sensitive information into a concise and readable manner, providing services with an opportunity to understand areas of improvement, gaps or areas of good practice. Quality assurance of initial and focussed reviews and engaging in quality monitoring and reporting of services. The role will include talking to stakeholders, professionals and families in a respectful and sensitive manner, developing a shared understanding of the person and their situation, and recording this as part of the review. Reviews are carried out in accordance with the standardised review process and to the highest standards, focusing on service improvement. This role will include monitoring processes, services development, and reporting to the quality assurance team.

LeDeR reviews inform areas of learning, identify gaps in services and highlight areas of good practice. Therefore, this role will entail liaising with the team of Reviewers, Local Area Coordinators and other healthcare professionals working on behalf of SCW and external organisations, to escalate concerns and share points of learning to influence future practice and the development of services.
- Oversight, management, and quality assurance to the SCW’s review services including LeDeR, and Care (Education) and Treatment Reviews (CTR) services ensuring delivery is comprehensive, high quality and compassionate.
- Undertaking case management/leadership and/or investigation of complex reviews on behalf of customers and/or SCW (as required).
- Representation and presentation of review findings at governance/quality assurance panels and support the panel to define specific, measurable, achievable, relevant and time-bound (SMART) actions offering professional challenge to ensure that the actions that are developed will achieve the needs of the findings of the review.
- Using professional judgement and knowledge Identify areas of improvement, gaps within services and areas of good practice.
- Contributing to the development and delivery of SCW’s quality service offer using clinical expertise in delivery of evidence-based care to inform this.

The Clinical Quality Team consists of Registered Healthcare professionals from various fields. We proudly consider ourselves to be a knowledgeable, supportive, and inclusive team. The service can be exceptionally busy and faced paced at times, particularly where there are multiple meetings that require regular reporting and additional administrational duties when requested. Therefore, this role would suit an individual who is organised, adaptable, good communication skills and able to work independently but also as part of a team to support customers, colleagues, and the wider team.

Please refer to the job description and person specification for further details and information regarding this role.

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