Insurance Broker

3 weeks ago

Glasgow, United Kingdom Reed Insurance Full time

**Insurance Broker / Underwriter**

Do you want to be a part of a well-respected independent broker who grows, nurtures talent, and provides employees with a good path to progression?

Reed is proud to offer this exciting opportunity within their Underwriting department based at their Edinburgh office. You would be providing insurance quotes for new business, renewals, mid-term adjustments and handle other related tasks regarding motorfleet and commercial insurance products.

This role would suit someone who has excellent judgement and analytical skills, as well great people customer service skills. If you are driven, motivated and keen to learn more about the world of commercial insurance - then we'd love to hear from you


**What would you be doing?**

Build meaningful relationships with customers
Understand the process and procedures to provide quotations
Communicate all product information clear, fair and concise
Calculate new business premiums in accordance with risk appetite and guidelines
Answer incoming queries and deal with their requirements in an efficient and timely manner
Identify complaints and refer to the necessary complaint’s handler
Required to be the referral point within the branch
Remain compliant and follow TCF (treating customers fairly), contract certainty & vulnerable customers

**.**

**About you**:
Ideally at least 1 year insurance experience, either commercial or personal lines
Exceptional customer service skills, ensuring policy-holders receive the best outcome possible
Proven experience in promptly resolving customer issues and queries with satisfactory outcome
Experience of working within a team and managing with varying workloads and pressures
Highly organised with strong attention to detail
Team focussed and supportive of your colleagues
Excellent active-listening skills: questioning, summarising, and reflecting with empathy
Strong verbal and written communication skills, with a professional telephone manner
You’re happy to tackle any job and take pride in your ability to learn new things


**In Return**:
Competitive salary
Annual company bonus
Generous holiday accrual scheme
Life assurance
Loan scheme
Long service rewards at 5% of salary and company pension contributions

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