Data and Insights Lead

3 weeks ago

London, United Kingdom The Access Project Full time

**Job Title**: Data and Insights Lead
- **Closing Date**: Monday 27th May
- **Salary**: £26,500 to £29,500 (plus £3,000 London Weighting where applicable)
- **Working Pattern**: Full-time (37.5 hours per week)
- **Contract**: Fixed Term (Paternity Cover. 1st September 2024 - 31st December 2024)
- **Reporting to**: Head of Process Improvement and Programme Quality
- **Job Location**: Remote (with regular travel to London Office as required)

**About the organisation**

**The Access Project Values**

**Empowerment**:We support students and our people to develop the skills and knowledge to accomplish their goals.

**Courage**:We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.

**Impact**:We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

**Inclusion**:We respect and value individuality and engage diverse voices to achieve our mission.

**Ownership**:We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”

**About the role**

The Access Project is an evidence-based, data driven intervention. Central to our programme are the ways in which we use data to ensure each of our students receives the provision they need, to learn about how we can improve our delivery and to evaluate our impact on our students’ university prospects. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as ascertain their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programme and progress on our bespoke university readiness scales, and their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how The Access Project programmes affect student outcomes and publicize this impact externally.

As part of the Strategy and Impact Team, the Data & Insights Lead will be responsible for ensuring all teams have the right data and to deliver and monitor our programme in a timely and effective way. They will manage, analyse, interpret, and present data and information, most of it recorded on our Salesforce system, to enhance the quality of delivery, maximise the achievement of outcomes by participants and ensure that the project achieves the greatest possible social impact. They will also project manage distinct pieces of work ranging from system optimization to external reporting for impact-related projects and partnerships.

**Duties and responsibilities**

**1) Ensure the efficacy of our monitoring & reporting systems**
- Identifies required changes related to how we collect and manage data in Salesforce so that programme delivery data is available in the right format and at the right frequency to support decision making across teams and allow for accurate reporting.
- Make recommendations for changes to the Salesforce system in line with this and support the Operations Team with reviewing options.
- Support other teams to have the confidence and skills to effectively use our monitoring & reporting tools and processes for their specific needs.
- Identify required improvements to our data processes (e.g. processes for collecting/collating data, for automation, etc), and project manage their implementation.

**2) Coordinate the use of data to guide tactical and strategic decision-making on programme delivery and design**
- Define the key questions for our termly performance management meetings and input into the design and content of the dashboards used in these fora.
- Process and analyse data to derive useful insights about our programme delivery and present your findings effectively to various stakeholders to inform tactical conversations around programme design and delivery.
- Ensure data is understood and used effectively in decision-making.‘delve deeper’ into programme data to understand trends highlighted by staff, students, and school leaders.schedule performance management meetings at the right time, ensure the right stakeholders are involved, and capture and follow up actions from these meetings as required.

**3) Lead other evaluation, research and reporting activities**
- Ensure that student feedback is disseminated, analysed, shared, and used to inform ongoing performance management discussions
- Lead the data contributions throughout our annual impact evaluation process which may include the preparation of large datasets, as well as analysis and interpretation of data.
- Drive the monitoring and evaluation of pilot projects, e.g. development of monitoring tools and processes, data analysis, systems development, etc. prepare required datasets for external impact-related reporting. This includes tasks ranging from designi

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