Administrator

3 weeks ago


Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

OPAC (Older People Adults Community) Administration are recruiting an enthusiastic and motivated Site Support Administrator to support the Older Peoples & Adult Community Services at their two Peterborough sites of City Care Centre & Botolph Bridge.

The roles working hours are Monday - Friday, working pattern to be discussed at interview.

1. Weekly Stores/Dressings and pathology Orders for DNs
2. Patient Specialist Orders
3. Order Stationary
4. Ordering of Toners & Ink - Printer
5. Ordering Non Cat/Stock Items
6. Orderingadhocitems i.e. Desk Risers/Secure document bags/headsets
7. Ordering VAC dressings / Tena
8. Archiving
9. Buffer Stock-checking / turning on monthly to keep on server
10. Printed resources to be made available within the teams, i.e. yellow folders, leaflets etc.
11. Asset Management Register Maintenance
12. Arrange for Clinical Engineering to visit hub/base
13. Arrange for equipment to be sent to Clinical engineering for repair, maintenance and asset registration
14. PPE Stock levels and audit (not all sites)
15. Fridge Temperatures (not all sites)

This is not an exhaustive list of the tasks within the role, but does bullet point the main aspects.
- DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

1. Word processing of all forms of correspondence, reports and summaries that are required by the team.
2. Answer all telephone calls within the defined timeframe.
3. To use effective telephone techniques to healthcare professionals, patients and other agencies in a quick and efficient manner.
4. Record information in the chosen software timely and accurately.
5. Manage all calls in a controlled and professional manner.
6. Deal with difficult callers in a calm and professional manner.
7. Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken regarding the Trust Information Governance and Information Security policies.
8. Undertake diary management for clinicians and/or managers, as required.
9. Organise clinics and associated appointments for clinics, using appropriate systems to manage work.
10. Deal with staff and service user requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.
11. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
12. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
13. Undertake training of new staff as directed by Line Manager and/or other managers.
14. Provide cover as directed by Line Manager for other member of the team in their absence and assist with their workloads as necessary.


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