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Restaurant Front of House Supervisor

3 months ago

London, United Kingdom MEATliquor East Dulwich Full time

**Supervisor £11.00 - £12.00 per hour plus tronc (expect £3-£6 per hour)**

Our perfect match:

- Brings their own personality to work each and everyday
- Is outgoing and excited by hospitality and looking to progress into management
- Can organise and support the front of house team throughout any service
- Good at keeping cool in a busy working environment
- Able to think on their feet, problem solve and come up with ideas to improve whenever possible
- Comfortable dealing with large groups of people, children and dogs

Main Responsibilities:

- Ensure the restaurant is set up on time each day and that the team have been briefed
- Manage the reservations and walk ins each day
- Provide guests with exceptional customer service leaving them keen to return for more
- Look after any guests’ additional requests, go that extra mile whenever possible
- Communicate any issues quickly to the duty manager
- Oversee the front of house team during service ensuring all tasks are completed and all guests are well looked after
- Help with the induction and training of new team members and support and nurture them as they develop
- Assisting the management team with other daily duties upon request

**Job Type**: Part-time
Part-time hours: 25-35 per week

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: One location