Commercial Litigation Assistant

2 weeks ago

Sheffield, United Kingdom Caroo Full time

The Commercial Litigation Assistant is responsible for the receipt of the initial instructions and initial matter creation and associated assurance checks to support risk assessment

Primary Duties
- Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System
- Action BEIS Response on the Case Management System and/or checking for Guarantee
- Requesting and logging required documentation from the Client
- Carrying out Welcome Call with Client
- Rearranging Client Appointments
- Updating Guarantee Provider information on our Case Management System and requesting Guarantee
- Requesting information from Estate Agents and placing onto our Case Management System
- Requesting information from Conveyancing Solicitors and placing onto our Case Management System
- Logging and recording Guarantee documents on our Case Management System
- Requesting OFGEM Information
- All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim.
- Answering customer calls, listening to their concerns and solving problems

Attributes & Competencies Required
- Good interpersonal and communication skills to interact confidently with both staff and members of the public
- English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent)
- Proven ability to plan, manage and prioritise workloads
- Flexible approach to working as some evening and weekend work might be required to meet the Client’s needs
- Capability to undertake all assignments in a timely manner Desirable
- Knowledge of the Limitation Act 1980
- Knowledge of GDPR and Data Protection

**Salary**: £10,869.91-£36,653.72 per year

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sheffield, S2 5SU: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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