Credit Controller
4 days ago
ob Title Credit Controller
Line Manager Job Title Credit Control Team Lead
Location Burton Gateway
Purpose of the Job
To ensure that:
Revenue streams are managed correctly,
Cash is being collected within agreed terms,
Credit requests are evaluated with reference to risk rankings and recommended insurance limits,
Credit facilities are approved and monitored in line with company policies.
Key Responsibilities/Duties
Ensure that all sales invoices/credit notes/refunds are processed accurately, on time and in accordance with accepted revenue recognition principles
Ensure that credit notes and refunds are authorised in accordance with company policies
Ensure that online payments are posted and reconciled to invoices
Ensure that all supporting documentation is uploaded to Microsoft Navision and attached to the relevant transactions using the appropriate naming conventions
Ensure that credit control procedures reflect best practice and secure on-time cash collection, recommending changes and improvements to secure improved collections and performance
Ensure that the credit management policies are consistently applied to the assessment of potential customers and the periodic reviews of existing customers
Process customer payments on receipt and ensure that they are allocated correctly and in full
Ensure that credit notes/refunds are allocated correctly at the earliest opportunity
Maintain regular contact with customers - focusing on accounts where there are issues with debt collection
Provide details of cash receivable for input to the cashflow forecast
Engage positively to achieve successful settlements where disputes arise, for all parties ensuring adherence to the contractual terms of trading
Generate monthly statements and issue to customers
Work with other members of theTeam to ensure that the sales ledger accurately reflects the outstanding and collectible balances on customer accounts at any point in time
Ensure that appropriate Key Performance Indicators (KPIs) are implemented and achieved to secure performance and deliver continuous improvement
Participate in and/or lead projects designed to improve the effectiveness and efficiency of the Credit Control function
OTHER DUTIES
Ensure a safe working environment abiding by all necessary health and safety requirements and legislation
Uphold the professional and progressive image of the company at all times
Maintain confidentiality with respect to all information pertaining to the companies operations
Manage relationships with existing customers, contractors, other professionals, suppliers and staff
Comply with policies and procedures at all times
Promote a culture of continuous improvement
Ensure that decisions made by the Board of Directors and Senior Management Team are actioned within agreed timescales
Participate in training and development opportunities provided by the company
Ensure a flexible approach to working hours to fulfil the requirements of the post and meet project deadlines
Be prepared to travel to and between sites as necessary to fulfil the requirements of the post and meet project deadlines.
Qualifications and Core Skills
Commitment to providing a high quality of service to internal and external customers
Strong IT skills (including extensive working knowledge of Microsoft Excel)
Effective communication and interpersonal skills
Unquestionable professional ethics and integrity
Ability to proactively resolve day-to-day operational issues and to effect process improvements
Strong organisational skills in terms of work planning and time management
Ability to lead from the front and work as a member of a team to meet demanding deadlines
Full UK driving licence
Experience
Essential
- 2+ years’ experience in a similar role
- Proven record of delivering effective control over customer accounts, with mínimal supervision, whilst adhering to strict deadlines
Desirable
- Credit Control and/or Management certification
- Detailed working knowledge of Microsoft Navision or equivalent
The Company reserves the right to make changes and update the Job Description in consultation with the job holde
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