Spa Receptionist

4 days ago

New Milton, United Kingdom Chewton Glen Hotel & Spa Full time

**Job Ref**:ILH4903

**Branch**:Chewton Glen Hotel Spa

**Location**:Chewton Glen Hotel Spa, Hampshire

**Salary/Benefits**:£18,720 annual salary + £2,400 estimated annual service charge

**Contract type**:Fixed Term

**Hours**:Full Time

**Shift pattern**:6.00am-2.30pm /9.30am-6.00pm/1.30pm-10.00pm

**Hours per week**:32

**Posted date**:07/02/2024

**Closing date**:22/03/2024

Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.

As Spa Receptionist you will be responsible for supporting the the day to day running of the Spa Reception area taking care of guest and member requests, promoting and selling the products and facilities at every opportunity.

**What's in it for you as Spa Receptionist?**
- £18,720 annual salary
- Up to £2,400 estimated annual service charge (non-contractual)
- Shift pattern: 6.00am-2.30pm /9.30am-6.00pm/1.30pm-10.00pm
- Meals included on duty
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more

**Spa Receptionist - About you**
- Experience in a spa environment desirable
- Experience in working in a hotel/ reception environment is advantageous
- Confidence, enthusiasm and passion for your work and communication with colleagues
- A keen eye for detail, organisational skills and a flexible attitude

**Key responsibilities of the Spa Receptionist role**
- Take ownership and be responsible for taking treatment, spa day, fitness and tennis bookings
- Be confident in taking responsibility for opening and closing the spa following the standards set by the Spa Manager
- Take ownership of the daily administration required for the reception desk
- Be passionate in promoting the spa to all visitors, showing the facilities, treatment menus and products as required
- Using the telephone and computer systems to take bookings and respond to guest enquiries
- Take pride in showing guests around the spa

A true English original, Chewton Glen is a privately owned luxury country house hotel spa located in the heart of the tranquil New Forest countryside and just minutes from the coast. Just two hours from London it is a perfect place to escape to. With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.

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