Trade Floor Support
6 days ago
**Trade Floor Support - Tier 1 Investment Banking - £75k - Remote**
**Overview**:
A leading Tier 1 investment bank are currently recruiting for a Trade Floor Support vacancy. You will be responsible for supporting trade systems within the bank.
**Roles & Responsibilities**:
- Provides a stable and reliable IT service delivery function by contributing to the design, maintaining and supporting the Trading Applications and infrastructure to ensure the business have the tools to trade effectively.
- Responds to calls and requests from users, specialists and others and takes appropriate action within defined limits of responsibility or area of specialism to deal with processing priorities as this role includes 1st, 2nd and 3rd line support for Treasury/frontoffice systems. Accepts escalations and initiates first-level support action, personally resolving the majority of referred problems.
- Investigates diagnoses and resolves incidents and problems within service level agreement tolerances, liaising with other Technology/ Front Office Engineering and project teams as necessary.
**Skills & Experience**:
- Proven strong knowledge of Reuters, Bloomberg, Citrix, Windows (workstation and Server)
- Good knowledge of ECN connectivity and onboarding
- Good knowledge of IT infrastructure and connectivity
- Experience working within a financial organisation in a Trading Floor environment
**Package**:
- £65,000 - £75,000
- 15-20% bonus
- 14-16% pension
- Remote working
**Trade Floor Support - Tier 1 Investment Banking - £75k - Remote
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