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Doorperson

4 weeks ago

London, United Kingdom Belmond Management Full time

RESPONSIBILITIES
- Welcome customers upon entrance and and assist with their luggage when needed
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Assist with guest car parking in our nearby facilities

**Requirements**:

- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Must have a valid driver license
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Must have the right to live and work in the UK (Settled or Pre-settled status)

**Benefits**
- 28 days holiday with increase after 2 years of service
- Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
- Beekeeping and Gardening teams
- 50% Food and Beverage discount in any outlet at any Belmond hotel
- Enhanced Pension scheme
- Interest free season ticket loan
- Summer and Christmas Staff events
- Christmas gifts
- Meals on duty
- Life Assurance
- Uniform care
- Many, many more

**Location**:

- United Kingdom, London

Department:

- Front Office & Guest Relations

Employment type:

- Full-time

Experience:

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