Internal Sales Coordinator

4 months ago


Birmingham, United Kingdom Major Recruitment Oldbury Full time

Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately.
- **Please note this role will be office based and IS NOT a remote working or hybrid role**_

Duties and tasks will include:

- Completion of RFQ's from customers
- Negotiating with customers regarding pricing/leadtime for orders
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up to date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting of customer declarations
- Resolving empty bin queries by liaising with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancies
- Liaise with Warehouse operations to ensure timely fulfilment of customer orders
- Generate customers KPI’s as required
- Proficient in oral, written, and mathematical skills
- Experience of Microsoft Office package including Excel
- Good time management

Parking available. Hours of work are Monday to Friday 8.30am to 5pm.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Birmingham: reliably commute or be willing to relocate with an employer-provided relocation package (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: KLISCH



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