Case Administrator, Yorkshire and The Humber

3 months ago

London, United Kingdom Ministry of Justice Full time

Salary
- £22,096 - £24,718

Number of jobs available
- 1

Detail of reserve list
- 12 Months

Region
- Yorkshire and the Humber

City/Town
- Barnsley, Beverley, Bradford, Bridlington, Dewsbury, Doncaster, Goole, Grimsby, Halifax, Harrogate, Huddersfield, Hull, Leeds, Northallerton, Rotherham, Scarborough, Scunthorpe, Sheffield, Skipton, Wakefield, York

Building/Site
- Barnsley Magistrates, S70 2DW, BEVERLEY MAGISTRATES BEVERLEY, HU17 9EJ, BRADFORD COMBINED BRADFORD, BD1 1JA, City of York Council (MOJ), Corporate Services, West Offices, Station Rise, York YO1 6GA, DONCASTER CROWN DONCASTER, DN1 3HS, Grimsby Magistrates, DN31 1PE, HARROGATE MAGISTRATES HARROGATE, HG1 1LS, HUDDERSFIELD MAGISTRATES HUDDERSFIELD, HD1 2NH, HULL & HOLDNESS MAGISTRATES HULL, HU1 1RD, KINGSTON-UPON-HULL COMBINED KINGSTON UPON HULL, HU1 2EZ, LEEDS COMBINED LEEDS, LS1 3BG, NMS 1 Burgage Square, WF1 2TS, NMS Church House, HD1 1SG, NMS New Chase Court, DN31 1XD, NMS Norwich House, HU1 3ES, NMS Suite 1, Grd Fl, Unit 2 Hawke Street Business Park, S9 2SU, NMS Westgate House, HX1 1PD, NPS 1 AIRMYN ROAD GOOLE, DN14 6XA, NPS 108 LOWTHER STREET YORK, YO31 7WD, NPS 30 ALBION STREET DEWSBURY, WF13 2AJ, NPS 34 BENNETTHORPE DONCASTER, DN2 6AD, NPS 379 YORK ROAD LEEDS, LS9 6TA, NPS 45 DIVISION STREET SHEFFIELD, S1 4GE, NPS 4A ST JOHNS AVENUE BRIDLINGTON, YO16 4NG, NPS 5/7 HAYWRA CRESENT HARROGATE, HG1 5BG, NPS ACORN HOUSE BARNSLEY, S71 1HH, NPS ASHLEY BUSINESS COURT ROTHERHAM, S60 1RU, NPS BARCLAYS HOUSE HULL, HU1 1RN, NPS CITY COURTS BRADFORD, BD1 1LA, NPS ESSEX LODGE NORTHALLERTON, DL7 8SG, NPS FRATERNAL HOUSE BRADFORD, BD1 4HP, NPS Leeds Magistrates Court, LS1 3AP, NPS Northways Scarborough, YO11 1JS, NPS SHEFFIELD MAGISTRATES COURT SHEFFIELD, S3 8LU, NPS THE COURT HOUSE SKIPTON, BD23 1HU, NPS UNIT 1 SCUNTHORPE, DN15 6JH, NPS WATERLOO HOUSE LEEDS, LS1 2EE, Portland House, Moorfields, Shalesmoor, Sheffield, S3 8UG, REED HOUSE(GROUND FLOOR) BEVERLEY, HU17 0LF, Scarborough County, YO11 2JS, SHEFFIELD COMBINED SHEFFIELD, S3 8PH, YORK CROWN YORK, YO1 9WZ, YORK MAGISTRATES YORK, YO1 9RE

Grade
- Other

Organisation Grade for HMPPS
- NPS Pay Band 2 National

Post Type
- Fixed Term, Loan, Secondment

Duration of appointment
- Up to 5 months

Working Pattern
- Full Time, Part Time

Role Type
- Administration / Corporate Support

Will the successful applicant have line manager responsibilities?
- No

Job description

**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
-

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