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Housing Partnership Planner

4 months ago


Yeovil, United Kingdom Abri Full time

We are delighted to be looking for a new Housing Partnership Planner to join us on a part time basis

You will be based from our Yeovil office on a Monday, Tuesday, Thursday and all day on Friday with Wednesday as your day off.

This position is part time (30 hours) and will be a fixed term contract that will expire on the 31st of December 2024.

As a Housing Partnership Planner, you'll ensure our field based Housing Partners deliver an efficient and effective service through scheduling and proactively planning their activities within the community, such as New Tenancy Visits, End of Tenancy appointments and Customer visits to name a few.

You will also provide support to the Housing Partnership Administration team, responding to general enquiries or help when required so if you have good administration and customer service skills you'll fit right in

This is an amazing opportunity to work with a customer focused and motivated team so if you’re confident, digitally savvy and a proactive problem solver who's always looking for new and better ways of working and delivering an excellent customer service, this may be the job for you

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
- We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
- We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.