Civil Enforcement Officer

3 weeks ago

Walsall, United Kingdom Apcoa Full time

**The Role**:
**Civil Enforcement Officer - Walsall - Full-Time - 40 Hours per week - £23,566.40 per annum**
- Do you hold a full and clean UK driving licence?_
- Would you enjoy working outdoors?_
- Do you have good communication skills?_
- Do you want to make a difference in your local area?_

Civil Enforcement Officers walk a beat around an assigned area to ensure the neighborhood stays safe and clean.

What will your duties be?:

- To enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- To record, report and take appropriate action on any defects found in street furniture, including signs and road markings, or any suspect vehicles in accordance with local procedure.
- To represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- To use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- To attend when needed judgment hearings to give endorsing information in connection with contested PCNs
- To report all issues and PEN's issued to your supervisor at the end of each shift.

What you will bring:

- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A smart and professional attitude

You will be working shifts; 5 days out of 7. Our Civil Enforcement Officers are an important part of the local area. You will be in charge of ensuring that all drivers follow parking rules on public streets and in car parks. You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public

In return for your hard work, we are offering:
20 days annual leave plus 8 bank holidays (pro ratered)

Pension scheme

Uniform provided.

Employee of the Month Award scheme

Discount scheme

Credit for loyal worker's scheme

Training prospects

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.

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