Admin Assistant/interpreting Co-ordinator Apprentice

6 months ago


Kingston upon Hull, United Kingdom AA Global Full time

To help our success continue we are looking for a like-minded individual to join our team in Hull where you’ll need to bring relevant experience in customer service and be ready to work in a fast-paced environment in your role as Admin Assistant Apprentice. This will also be a great opportunity for you to learn and develop new skills that will sharpen your succession within a rapidly growing organisation and team.

Duties will include;
- Answering incoming calls from clients and interpreters in a professional and courteous manner as well as direct phone enquiries to the appropriate member of staff
- Work effectively in a team driven environment providing business admin support to other staff members with guidance
- Ability to adapt to a variety of situations in a business environment, such as handling client dissatisfaction effectively and professionally
- Managing all aspects of face-to-face interpreting bookings on the system
- Allocating bookings to available interpreters through various means including calls
- Handle requests for information and data
- Data entry ensuring a high level of accuracy
- Use of MS Office (Word / Excel) and digital systems effectively
- Business and admin related tasks as required

**We require;**
- Customer service experience
- Knowledge of MS Office
- Able to pick up systems quickly
- Able to work in a fast paced office environment
- Polite and professional telephone manner

**Job Types**: Full-time, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: AA Global



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