Cleaning Team Member

5 days ago

Manchester, United Kingdom Bruntwood Full time

As a Cleaning Team Member, you'll play an important part in providing safe, clean environments in which our customers can thrive in their workspaces.

**This role is advertised for 10 hours/week worked Monday to Friday from 17:00-19:00 in our lovely Faulkner House building.**

This role is key in helping to create a brilliant environment for our customers. You’ll always be one step ahead, foreseeing things that need to be done and focusing on continuous improvement to ensure that our team add value, save time and make things simple.

Our customers are our focus - they’re at the heart of everything we do. You’ll be challenged daily, you’ll be encouraged to innovate and you’ll get to work with people who are committed to delivering exceptional experiences for customers.

**A few reasons why you might want to join us**

Our people mean everything to us and it is the first thing you will notice when you work with us. Because it’s not just about creating a thriving experience for our customers, it’s about creating a thriving experience for our colleagues too. You’ll feel empowered to make things happen, we’ll invest in your development and you’ll always be recognised for your contribution and achievements.

**What you’ll be doing**:

- Cleaning premises to an exceptional standard. Your role will vary but will include; Emptying bins, dusting/polishing of furniture and fitments, damp wiping fixtures and fittings including sanitary ware, vacuum cleaning, damp mopping and using a variety of electrical cleaning equipment.
- Providing a brilliant service to our customers, having a relentless focus on service means that you’ll always need a degree of adaptability.
- Covering for other team members when necessary.
- Being an ambassador of the Company values, treat your colleagues and customers with fairness and respect.
- Engaging with your customers and make your service memorable, it’s about interaction not just transaction.

**A bit about you**
- You’ll have an understanding of cleaning methods but what’s really important to us is that you want to take on a challenge, whether you are a problem solver or you just like to roll up your sleeves and get stuck in.
- Ideally, you’ll have worked in a cleaning focused role before, however a willingness to learn and be part of a customer focused team is more important.
- You’ll be an excellent communicator, with a passion for understanding customers and meeting their needs.
- Collaboration is key, great teams will help each other to get more things done.
- Grit, passion and resilience are important. You’ll have the flexibility to adapt to new situations, types of people, and ways of working.
- Reliable, open and honest.

**What's in it for you?**

As a Cleaning Team Member you will receive a welcome that’s second to none, on the job training, specialist skills training and career development, along with the latest innovative cleaning equipment in the industry.

We take a huge interest in the personal development of every member of our team, whether it's via in house training, mentoring, or cross-department training opportunities.

Your manager will make sure you're set for success with regular check ins and 1:1 sessions. And of course, we offer regular incentives and rewards, we aren’t just looking for the most productive people on a team, we keep an eye out for those who balance productivity with a high-quality service.

**Other benefits include;**
- Flexible hours, various locations
- A health and wellbeing package available to all permanent employees giving access to 24/7 health lines along with online wellbeing tools
- Pension scheme available
- Brilliant onboarding and on-going training and development
- Uniform provided

We see the world differently. By encouraging, championing and celebrating all of our colleagues’ unique voices, experiences, and ideas we foster a safe and inclusive culture with opportunities for everybody. We focus on the individual, recognising their strengths, attributes and experience. It's this dedication of our people that defines everything we do.

LI-DNI

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