Supervisor
5 months ago
**Description**
**We are looking for fantastic Supervisors at MM Elephant Park to oversee our Hospitality/Retail team. **You will be responsible for supervising, managing and motivating team members on a daily basis. As a supervisor, **you will be the contact point for all team members,** so your communication skills should be excellent. You should also be able to act proactively to **ensure smooth team operations and effective collaboration**. Ultimately, you should lead by setting a good example and engaging the team to achieve goals. You will be passionate about our values and our core messages of coMMunity and sustainability and will have a deep-rooted love for delicious, good-quality food and ingredients.
**What’s in it for you?**
- 20% discount across all sites with over 50 food and drink traders.
- An incredible 33 days of holiday per year (pro-rated) including Bank holidays.
- A Nest pension scheme after 3 months.
- The chance to make a difference and work somewhere that really cares.
**What does an MM Supervisor do?**
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operations.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team members’ feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Encourage creativity and risk-taking.
**Knowledge, Education & Experience
- what are we looking for?**
- Educated to a minimum of A levels or equivalent.
- Excellent verbal and written communication skills with a good standard of English.
- Ability to work to tight deadlines for self and team when required.
- Willingness to work a flexible schedule including late evenings, weekends, and national holidays, when needed.
- An understanding of the food, restaurant and entertainment sectors is essential
- Knowledge of budgeting, planning and coaching is extremely desirable
- Strong commitment towards, and good grounding in, food sustainability.
**Who are we, and what do we stand for?**
We are Mercato Metropolitano - London, the first sustainable community market with an Italian soul. It currently aggregates around 40 outstanding food and beverage artisans, a retail area, a highly curated cinema, a creative space, a sustainable brewery, three urban farms and a community kitchen. The Mercato Metropolitano’s approach to sustainable community market is based on a movement focusing on small producers, farmers and artisans, principles of circular economy and excellence in food quality and traceability. Mercato Metropolitano has three new London-based sites in development, which are expected to launch this year.
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