Administrator
3 weeks ago
**Job Details**:
Ref-21564
**Location**
Thames Valley
**Contract Type**
Full-Time Permanent
**Salary**
£25000 per Annum
**Closing Date**
30/09/2023
**Role**:
We have an opportunity for a Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents
**Key Tasks / Activities / Responsibilities**:
- Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
- Using company systems to process orders adequately in order to invoice clients.
- Updating the system with all interactions with residents
- Processing supervisory or trade reports to determine action required to resolve repairs.
- Resolution of minor complaints at call level.
- Maintain logs and monitor variation request.
- Answering payment queries of both sub contract and client.
- Working with Supervisors and trades people to organise and schedule work
- Ordering equipment needed for the operatives job.
- Keeping all activity logged and up-to-date in an accurate manner.
- Liaising with staff at customer sites keeping them up-to-date with progress information.
- Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.
**Key Knowledge**:
- IT Literate
- Customer Service
- Maintenance sector terminology
- KPIs
- ROCC
**Key Skills**:
- Excellent Telephone Manner-
- Customer Service focused-
- Excellent Communication skills-
- Ability to identify problems-
- Ability to identify customers’ needs-
- Willing to go the extra mile to deal with a difficult situation-
- Ability to prioritise issues-
- Ability to meet tight deadlines-
- Ability to work under pressure-
- Attention to detail-
- Team player**Key Experience**:
- Previous experience in a similar role**Other Key Information**:
- All staff has a personal responsibility and accountability to Axis to ensure that their day to day activities adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
- It is the responsibility of all staff to ensure that their day to day activities embrace sustainability and reduce the impact upon the environment by minimise waste and maximise recycling; saving energy; minimise water usage and report any electrical faults, water leakage or other environmental concerns to the facilities or line manager.
**Benefits**:
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering days
- Cycle to work scheme
**About Us**:
Axis has experienced continual growth since it’s establishment in 1986, we’re not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK’s largest building owners, landlords, facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors.
We are a value led business, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity above all.
-
Office Administrator
6 days ago
Thames Valley, United Kingdom Harrison Clark Rickerbys Legal LLP Full time**About The Role** **We are currently looking to hire an Office Administrator to join our team in Reading. The primary role will be to provide administrative report to the office to include the reception function, additionally as a secondary function provide general ad-hoc secretarial work for the office teams. Whilst previous Administration experience is...
-
Drive Administrator
1 day ago
Thames Valley, United Kingdom cranstoun Full time**Drive Administrator** **Salary: £21,000 - £26,000 per annum** **Hours: 35 per week** **Contract: Permanent** **Location: Combined home working and flexibly across Thames Valley Oxfordshire, Berkshire and Buckinghamshire Location: however, will be located to area that works practically and blended home working** **Ref: 1334** A new and exciting...
-
Administrator - Thames Valley
1 month ago
Thames Valley, United Kingdom Axis Europe Full timeRole We have an opportunity for a Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their...
-
Operations Administrator
1 month ago
Valley, United Kingdom SUEZ Full time**Are you an experienced and organised administration professional? Would you like to work for a company committed to creating a greener planet?** When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us...
-
Senior Administrator
2 weeks ago
Valley, United Kingdom Thrift Energy Full time**About us** Thrift Energy is a small business in Valley, NE11 0HW. We are professional, agile and customer-centric. Our work environment includes: - Modern office setting - Food provided - Growth opportunities **Responsibilities**: - Provide administrative support to senior management and other team members - Manage calendars, schedule meetings, and...
-
Administrative Assistant
1 month ago
Hope Valley, United Kingdom Derbyshire County Council Full timeHope Valley College are looking to recruit a highly motivated and skilled administrative assistant to provide a comprehensive administrative support service for the school. Provisional Interview Date: Week commencing 30 January 2023.
-
Administration Assistant
3 weeks ago
Primrose Valley, United Kingdom Away Resorts Full timeLocation: The Bay Filey Hours: 30 hours per per hour Who we are? We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment, and live in the moment. Our job is to surprise and delight them at every...
-
Legal Secretary
1 month ago
Thames Valley, United Kingdom Harrison Clark Rickerbys Full time**About The Role** **We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Dispute Resolution Team.Our large team of dispute resolution solicitors handle a diverse range of issues, and due to our commercial approach, we have a growing national reputation as a...
-
Legal Secretary
1 month ago
Thames Valley, United Kingdom Harrison Clark Rickerbys Legal LLP Full time**About The Role**: *** - We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Dispute Resolution Team. - Our large team of dispute resolution solicitors handle a diverse range of issues, and due to our commercial approach, we have a growing national reputation as a...
-
Legal Support Assistant
4 weeks ago
Thames Valley, United Kingdom Harrison Clark Rickerbys Legal LLP Full time**About The Role**: *** - We are currently looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Dispute Resolution Team.Our large team of dispute resolution solicitors handle a diverse range of issues, and due to our commercial approach, we have a growing national reputation as a...
-
Finance Administrator
2 weeks ago
Swan Valley, United Kingdom 4 Shires Recruitment Full timeDue to a significant growth in business our client is looking for a Finance Administrator to join their Northampton Group Support Centre in their Finance team. Your duties will include: -- Cash allocation - Daily postings - Arranging Bacs payments - Taking debit card payments via the phone - General debt management - General finance administration What can...
-
Engineering Administrator
2 days ago
Mole Valley, United Kingdom Orion Electrotech Full timeEngineering AdministratorDorking£24kAre you a dynamic Engineering Administrator looking to work within a leading engineering company that build special purpose vehicles? If so then i have the perfect role for you.I am looking for Engineering Administrator who have experience from a logistics manufacturing background (ideally) but other backgrounds such as...
-
Payroll Administrator
3 days ago
Wandle Valley, United Kingdom Centura Group Full timePayroll AdministratorLocation: Mitcham, Surrey, CR4 4TUSalary: Competitive, DOEContract: Full Time, PermanentBenefits: Award Winning Projects, Private Pension Plan, with employer contribution matching of up to 7%, 26 days Annual Leave, plus Bank Holidays, Additional 3 days paid leave per annum to participate in community projects, Private Health Care Scheme,...
-
Compliance Officer
1 month ago
Thames Valley, United Kingdom World of Solar Ltd Full time**World of Solar** **We are a developed Solar PV installation company, specialising in domestic and commercial installations.** You role will be to provide support to our Compliance Manager, including liaison with key individuals, and ensure consistent and accurate collation of information required for installations of solar PV systems. **Duties** -...
-
Administrator / Office Clerk Administration
7 days ago
Mole Valley, Surrey, United Kingdom Caledonian Recruitment Group Ltd Full timePosition: Office Administrator (Fire & Security) Salary: Competitive, Based on Experience. Role Overview: We are seeking a highly organized and proactive Office Administrator to manage and coordinate our client's office operations. The ideal candidate will have experience in office administration within the fire and security industry and will be adept at...
-
Administrator / Office Clerk Administration
1 week ago
Mole Valley, Surrey, United Kingdom Caledonian Recruitment Group Ltd Full timePosition: Office Administrator (Fire & Security) Salary: Competitive, Based on Experience. Role Overview: We are seeking a highly organized and proactive Office Administrator to manage and coordinate our client's office operations. The ideal candidate will have experience in office administration within the fire and security industry and will be adept at...
-
Assistant Buyer
1 day ago
Thames Valley, United Kingdom Toys R Us Full time**Job Description - Buying Administrator** **About Toys “R” Us & Babies “R” Us** We are the leading Global toy and baby retailer with over 1,300 stores across the world. We recently relaunched Toys “R” Us & Babies “R” Us online in the UK and are now looking for an enthusiastic and detail orientated team member to join us who is passionate...
-
Export Sales Support Administrator
3 days ago
Mole Valley, United Kingdom Orion Electrotech Full timeExport Sales Support Administrator Dorking £Are you a motivated Administrator looking to work within a leading engineering company? Our Client is looking for a Export Sales Support Administrator who is seeking to join a busy and fast-paced environment, where they can build upon their career. Main Duties for the Export Sales Support Administrator: -...
-
Administrator (Permanent)
2 days ago
Mole Valley, Surrey, United Kingdom Orion Electrotech Full time €24,000Dorking £24k Are you a dynamic Administrator looking to work within a leading engineering company that build special purpose vehicles? If so then i have the perfect role for you. I am looking for Administrator who have experience from a logistics manufacturing background (ideally) but other backgrounds such as inventory are also welcomed. We are a...
-
Administrator (Permanent)
2 days ago
Mole Valley, Surrey, United Kingdom Orion Electrotech Full time €24,000Dorking £24k Are you a dynamic Administrator looking to work within a leading engineering company that build special purpose vehicles? If so then i have the perfect role for you. I am looking for Administrator who have experience from a logistics manufacturing background (ideally) but other backgrounds such as inventory are also welcomed. We are a...