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Customer Service Administrator
2 weeks ago
Are you looking for your next Customer Service / Administration opportunity? Do you have great organisation skills and are looking to join a fast-paced and varied role?
Juice is delighted to be working with an award-winning company that supplies branded and bespoke products to both independent and major retailers. We are looking for a Customer Service Administrator to join their team in Melksham.
This is an exciting opportunity to develop your skillset within a close-knit and supportive team. You will be a key member of the team working closely with the Customer Service Manager ensuring a high level of customer service is provided to all customers.
DAY TO DAY:
- Pinpoint overdue accounts and chase payments
- Processing customer credits and accounts
- Escalating any customer complaints in a timely manner
- Liaising with the warehouse team to ensure that all new orders are dispatched on time
- Updating SAGE with the appropriate information
- Assisting the Sales team and other aspects of the business when required
WE WOULD LOVE TO SEE:
- Professional and personable communicator
- Confident in all Microsoft Office software including Word and Excel
- Fantastic attention to detail with a high level of accuracy
- Enjoys working in a fast-paced environment
- Able to multitask and prioritise
- Previous experience in a similar role would be advantageous
AND FOR YOU:
- Competitive salary
- Work Place pension
- 25 days holiday plus + Bank holiday
- Parking
- Modern offices
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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