Field Service Engineer

2 months ago

Crawley, United Kingdom Search Consultancy Full time

The expected duties and ideal experience for the successful engineer are as follows:

- Responding to machine failures within the agreed SLA
- Training staff on sites showing the operational features of the equipment once it is installed
- Liaising with the service desk to ensure calls are completed
- Working towards a first-time-fix
- Providing cover to other areas as required (due to holidays, sick days, etc.)
Skills and experience required:

- Minimum of 2 years experience of vending machine or coffee machine engineering
- Basic understanding of electrical engineering
- Excellent communication and customer service skills
- Excellent problem solving skills
Full in-house training will be provided for this position, as will all tools, and a tablet and phone. The role will be Monday to Friday, and includes covering 1 in 4 Saturdays. Previous experience as a field service engineer in the coffee or vending industryis essential for this position.

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