Export Coordinator

**The following lists the Key Areas for which you are responsible and accountable;**

**Role Specific**
- Liaising with internal departments to ensure a smooth and timely operation to ensure finished goods are ready on time to meet loading schedules.
- Raising orders and invoices on internal database and SAGE200.
- Working closely with freight forwarders to arrange shipping and haulage.
- Arranging and completing export documentation accurately and in a timely manner.
- Overseeing the loading of overseas orders.
- Problem solving to ensure problem resolution for customers and delivering excellent customer service.
- Maintaining quality service by establishing and enforcing organization standards.
- Maintaining professional knowledge, establishing personal networks.
- Contributing to team effort by accomplishing related results as needed.
- Potential opportunities to travel overseas to be part of exhibitions or for market visits.

**Client Care**
- To ensure the highest possible levels of customer and supplier care are delivered thereby ensuring excellent levels of customer satisfaction and repeat business.

**Confidentiality**
- Protection of confidential information is a fundamental feature of your relationship with customers, suppliers and the Company. It exists as a concept both as a matter of law and as a matter of conduct.

**Compliance**
- To be aware of your responsibilities under the Health and Safety at Work etc. Act 1974 and ensure safe working practices are followed at all times.

**Compliance**
- To demonstrate technical ability appropriate to the role.
- To demonstrate an understanding of the professional and statutory requirements within which the Company operates.

**Business Development**
- To have the ability to get on with clients and understand their business and its requirements.
- To understand the wider services which the Company offers and actively promote those services.
- To have a general understanding of both the individual departments and overall Company objectives and provide support to the senior management in achieving those objectives.
- To promote a favourable image of the Company.

**Teamwork**
- To contribute to the department generally, taking an active part in meetings.

**Person Specification**
- Excellent communication skills
- Excellent negotiation skills
- Highly Organised
- Detail Orientated
- Ability to work under pressure
- Ability to work independently and manage own workload
- Team player
- Good IT Skills
- Fluent in English language with second Language desirable

**Salary**: £10.50 per hour

Schedule:

- 10 hour shift
- Monday to Friday
- No weekends

Work Location: One location