Discharge Support Assistant

6 months ago


Bognor Regis, United Kingdom Sussex Community NHS Foundation Trust Full time

Key Responsibilities Work with the MDT to facilitate safe and timely discharge Ensure that all patients and their relatives/carers are aware of discharge plans and the expected date of discharge. Effectively monitor patient progress towards agreed discharge dates taking action to ensure delays are promptly addressed by the relevant service /individual. Provide the ward manager, or an appropriate Nurse in Charge, with up-to-date information on the discharge progress of individual patients ensuring any anticipated delays are highlighted. Liaise with the ward manager, or an appropriate Nurse in Charge, the Matron and the Head of Capacity and Escalation for advice and support in managing complex discharges Liaise with the System Capacity and Flow team in a timely way to ensure patient flow (discharges from and admission to ICU) is maintained including notifying the team when a patient has been discharged Ensure accurate and up to date documentation within the patient records, detailing progression of discharge plans.

Support the ward manager in the collection of accurate data regarding Medically Ready for Discharge (MRD) patients in advance of the regular Medically Ready for Discharge Forums and any Multi Agency Discharge Events (MADE). Build good relationships with other team members (both internal and external) Contribute to the delivery of patient flow improvements including for example golden discharge initiatives, SAFER bundle etc as directed and implemented in the Trust Facilitate ward welcome meetings for patients arriving in the ICU Main Tasks Coordinate Best Interest Meetings/Decision Support Tool (DST) assessments/Case conferences/MDT meetings as required, ensuring notes are taken and action plans are agreed. Complete discharge checklist using Systmone (S1) Send discharge letters via S1 to the patients allocated GP within the first 24 hours of discharge Assist in the requisition of equipment required on discharge, liaising with appropriate agencies to ensure availability for date of discharge including arranging transport as required. Make onward referrals and requests to SCFT services, adult social care, other community providers, voluntary and private sectors according to ongoing identified health and social care need Ensure that follow up appointments are scheduled and communicated to the ward team to ensure that the patient receives their prescribed care/treatment Support the MDT by attendance at relevant discharge related meetings such as board meetings, MDT meetings as required Ensure each patient is discharged with any required equipment/supplies that have been specified as discharge dependent.



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