Field Service Engineer

2 months ago

Birmingham, United Kingdom Portfolio Payroll Full time

Portfolio are proud to be representing one of the UK's largest betting agents in search for Field Service Engineers.

This is a hands-on, field-based role which involves visiting our clients stores to perform maintenance, installs and repairs on anything from IT equipment, Service Terminals, CCTV's etc.

Shifts would be 4 x 10-hour days a week or 5 x 8 hour days (neg)

**Role and Responsibilities**
- Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals.
- Report to engineering management and liaise with Retail Service Desk and Retail Support daily.
- Full compliance with Health and Safety legislation.
- Support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting Offices
- Maintain, support, and deliver any betting technical hardware or equipment in a timely manner to minimise downtime.
- Ensure the required standards of technical support are maintained during business hours and during key events throughout the sporting calendar.
- Complete installation reports and sign off Retail Incidents.
- Install and decommission stock using Stock Audit systems
- Produce daily timesheet reports
- Proactively communicate with other departments both internally and externally when required.
- Be responsible for the daily checks of company vehicle maintaining cleanliness both inside and out.

**Qualifications / Skills**
- Excellent interpersonal and written communication skills.
- Appropriate level of computer literacy.
- Appropriate level of problem-solving skills.
- Appropriate level of technical skills.
- Appropriate level of network skills.
- Appropriate level of Audio/Visual Installation and RF distribution

**969762NE**

**INDPENO

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