Customer Assistant
3 weeks ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met
**Duties**:
- Assist customers in a friendly and professional manner
- Provide excellent customer service by addressing inquiries and resolving complaints
- Respond to customer inquiries promptly and efficiently
- Assist customers with product selection and provide recommendations based on their needs
- Process customer transactions accurately and efficiently
- Upsell products or services to maximize sales opportunities
**Requirements**:
- Excellent phone etiquette and communication skills
- Fluent in English
- Basic math skills for processing transactions
- Ability to effectively communicate with customers from diverse backgrounds
- Strong organizational skills to handle multiple tasks simultaneously
- Ability to sell products or services effectively
**Job Types**: Full-time, Permanent
**Salary**: From £25,680.11 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Bristol (preferred)
Work Location: In person
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