Arrest Officer

**(Salary is listed at £21,500 per annum however this role holds the opportunity to earn commission)**

**About CDER Group**

Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.

We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.

As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC, DVLA and the Environment Agency.

**Introduction**

CDER Group is a trusted partner to UK Government and a market leading innovator in the recovery of unpaid taxes, fines, and commercial debt.

If you enjoy; a varied role where no two days are the same; working outdoors with people reacting to ever changing situations and traveling to various locations on a daily basis, we are looking for self-motivated, energetic, personable people to join our expanding team. No experience is needed as all training will be given.

The position of the Arrest Officer plays an important role within CDER Group. You will be responsible for delivering a professional arrest service by the effective and efficient execution of arrest warrants.

Arrest Officers are required to visit customers at the addresses stated on warrants to obtain payment in full, execute warrants by arrest, arrest and bail or arranging a voluntary surrender. Where a customer is not present, you shall gather and submit relevant intelligence, making local enquiries to locate and effectively execute the warrant.

**Responsibilities**
- Issue receipts for all payments received and to inform courts of all payments taken
- Where necessary, to convey persons named on the warrants to courts, police stations or HMP
- Complete all necessary paperwork and update handheld devices on actions taken
- Undertake any training necessary for the role including but not limited to, tactical communication, conflict management and breakaway techniques
- Follow Approved Enforcement Agencies and Prisoner Escorted Contracts Awarded (AEA/PECS) protocol
- Review and update risk assessments, highlighting concerns to ensure a proportionate response
- Ensure post incident procedures are followed
- Comply with all body worn video (BWV) training and compliance
- Carry out any other tasks as required in connection with the service, execution or return of warrants, summonses, orders, and notices, including obtaining and reporting information regarding the customer and/or the actions taken in executing a warrant
- Prepared to work warrants within Regions across England to meet client demands
- Prepared to work varied times of the day to meet the needs of the warrant

**Personal qualities, experience and skills**
- Articulate, numerate and able to communicate and interact with others at all levels
- Ability to manage conflict
- High level of self-motivation and able to work between 6am and 9pm
- Ability to manage and organise large volumes of warrants to meet KPI’s
- Able to act on your own initiative within the law, legislation, and policy
- Full UK driving licence
- Full training will be provided

**Benefits**
- Gym membership contribution: we will give you up to £20 per month towards your gym membership
- Company pension
- 24/7 employee assistance programme
- Company sick pay
- Referral programme
- Discounts and savings available on our bespoke staff rewards platform
- 25 days holiday, rising to 28
- Voluntary service opportunities to a charity of your choice - up to two days per year
- Long service awards
- Enhanced family leave
- Working hours that are flexible
- Extra holiday days available to buy, up to five days per year
- Mobile, Body worn video
- Van and fuel card
- Average bonus payments throughout your holidays
- Death in Service Benefit

CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills.

If you require any assistance or accommodation due to a disability, please contact the HR department.

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: On the road