Collections Agent

1 week ago


Glasgow, United Kingdom Anderson Knight Full time

Anderson Knight is looking to recruit a Collections Advisor to join one of our clients based in Glasgow. Our client operates within the Financial Services industry. As the Collections Advisor you will undertake collection activities as directed as part of a coordinated effort to support customers in arrears and seek solutions which deliver good customer outcomes.

Main responsibilities
- Handling all customer arrears cases
- Handle inbound and outbound collection calls
- Updating customer accounts
- Setting up customer repayment solutions

Additional information
- 35 hours per week (working one weekend out of every 6/8 weeks)
- Hybrid working model
- Flexibility is required at times to cover the trading hours:
Monday-Friday: 8am - 8pm

Saturday: 9am - 6pm

Sunday: 9am - 6pm

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: GM/AK77


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