Continuous Improvement Delivery Specialist
4 weeks ago
**Who are Diligenta?**
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
**The Opportunity**
We are looking for three Continuous Improvement Delivery Specialists to join our Operations function on a 12-month fixed term contract. In this role, you will be identifying and delivering projects from start to finish in order to achieve measurable improvements in our customers’ processes. You will also be creating and analysing MI which will help lead improvement initiatives.
**You’ll be**:
- Building collaborative relationships across the business, client and 3rd party areas in order to successfully deliver improvement in processes and customer experience
- Evaluating and assessing the costs and the potential impact on the expected return on investment of proposed solutions
- Tracking the impact of any change implemented to ensure realisation of agreed benefits
- Ensuring that any process improvements comply with company and regulatory requirements and procedures
- Have previous experience working within Financial Services sector, Life and Pensions expertise is highly desirable
- Are well-versed with Lean methodology and either Prince2, Agile, Six Sigma qualified
- Are proficient with MS Suite, especially Advanced Excel. PowerBI and Visio experience is desirable
- Are driven to drive business change with strong attention to detail
- Possess excellent interpersonal and stakeholder management skills
- Are analytically driven
**The Perks**
- 25 days holidays + 8 bank holidays
- Discretionary annual bonus
- Company pension scheme membership
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family
- Develop your career through a wider global organisation of the TCS family
Job Reference: DGENTA01708
-
Continuous Improvement Delivery Specialist
4 weeks ago
Stirling, United Kingdom Diligenta Full time**Salary**: From £28353-£35442 **Who are Diligenta?**: Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we...
-
Journey Improvement Delivery Consultant
7 days ago
Stirling, United Kingdom M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
Head of Customer
3 weeks ago
Stirling, United Kingdom eFinancialCareers Full timeAt M&G our purpose is **to **help people manage and grow their savings and investments, responsibly.** As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities. To help us...
-
Specialist Podiatrist
7 days ago
Stirling, United Kingdom NHS Scotland Full time**Specialist Podiatrist At Risk Foot or MSK**: An exciting opportunity has arisen for an experienced HCPC registered podiatrist to join our team in Forth Valley. You must be a team player, flexible, with the ability to plan and organise your caseload effectively, as you will be working across several locations. You must have excellent communication and...
-
Customer Journey Improvement Consultant
4 weeks ago
Stirling, United Kingdom M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
Contact Centre Specialist
4 weeks ago
Stirling, United Kingdom DST Systems Full timeOverview Are you looking for a role where you can truly specialise in providing a fantastic service to clients? How would you feel about having the autonomy to manage your day and workload and be trusted to deliver on our client’s expectations? We are looking for a Contact Centre Specialist who will support in the planning and implementation of Contact...
-
Improvement and Innovation Advisors
6 days ago
Stirling, United Kingdom NHS Scotland Full time**Fixed term/Secondment Opportunity* for 12 months due to improvement in service delivery.** An exciting and innovative opportunities have arisen with Quality Improvement Team within NHS Forth Valley to support and drive forward our work within the Scottish Patient Safety Programmes for acute adult, paediatric and perinatal workstreams. A key aspect of...
-
Delivery Service Operator
7 days ago
Stirling, United Kingdom Nichols PLC Full time**Delivery Service Operator**: - Location- Stirling- Discipline: - OOH Operations- Job type: - Permanent- Job ref: - 001644- Published: - about 4 hours agoThere is no other business quite like ours, we think this is a special place to work, even if we do say so ourselves! That means an opportunity like this is not to be missed. We have been making life...
-
Communications Delivery Consultant
4 weeks ago
Stirling, United Kingdom M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
Therapy Area Specialist
2 weeks ago
Stirling, United Kingdom Inizio Engage Full timeCompany: Inizio Engage Position: Therapy Area Specialist Territory: East and West Midlands Therapy Area: Haematology/Oncology Vacancy Type: Permanent **Salary**: Competitive Inizio Engage have the pleasure of working with one of the leading global pharmaceutical companies to recruit a Therapy Area Specialist working on their Haema/Oncology team! ROLE...
-
Forensic Specialist Nurse
2 weeks ago
Stirling, United Kingdom NHS Highland Full timeNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. An opportunity has arisen...
-
Business Readiness Specialist
4 weeks ago
Stirling, United Kingdom Diligenta Full time**Who are Diligenta?** Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded...
-
IFRS 17 - Senior Accounting Manager
1 month ago
Stirling, United Kingdom M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
Environmental Health Safety Specialist
2 weeks ago
Stirling, United Kingdom Eng Bauen Full timeHSE Manager | Stirling | Long term assignment | Client Side | Inside IR35 ENG Bauen is currently working with a global leader in the downstream petrochemical industry on a brownfield development of one of their existing facilities based in the Stirling area. The client is looking to strengthen their team during an integral part of a brownfield development...
-
Communications Delivery Consultant
21 hours ago
Stirling, United Kingdom M&G plc. Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us...
-
Communications Delivery Consultant
1 week ago
Stirling, United Kingdom M&G plc. Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve...
-
Hcv Specialist Interventions Senior Worker
4 weeks ago
Stirling, United Kingdom Change Grow Live Full timeOverview: There is an expectation that the post-holder will support the wider SH/BBV agenda. The post holder will provide a degree of flexibility and contribute to the wider strategic aims and on-going development of screening and treatment programmes. **Responsibilities**: **HCV Specialist Senior Worker** **Salary: £30,316 - £32,412** **Duration: One...
-
Methodology & Assumptions Actuary (2 Year
4 weeks ago
Stirling, United Kingdom M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
IFRS 17 - Senior Accounting Manager
3 weeks ago
Stirling, United Kingdom M&G Full timeWe will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Role Context: Financial Reporting is accountable for delivering timely and accurate financial results and disclosures across all reporting metrics, while providing real...
-
Head of Customer Experience
3 weeks ago
Stirling, United Kingdom eFinancialCareers Full timeAt M&G our purpose is **to **help people manage and grow their savings and investments, responsibly.** As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clientsand identifying new opportunities to make a positive impact for our environment and communities. To help us...