Receptionist/coordinator

5 months ago


London, United Kingdom LRA Search Full time

Fantastic opportunity for a receptionist and clinic coordinator to join a reputable and leading clinic based on Harley Street.

If you are looking for a fast paced and dynamic environment where you can exercise your 5* customer care skills as well as honing time management and organisation, then this is the role for you.

You will join the operations team and be supported and collaborate with a great team of coordinators and managers around you to;
- Meet and greet patients and ensure all the patient’s needs are met
- Liaising with Surgeons, Nurses and Patient Care Coordinators
- Managing and coordinating multiple complex diaries of Surgeons
- Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
- Coordinate the running of surgery to include organising patients’ transport home
- Taking payments and processing refunds on several databases
- Gathering feedback from patients
- Keeping clinic areas clean and tidy and of an excellent standard
- To complete all relevant administration
- Opening and closing of the premises
- Helping less able patients to access clinic and anticipating individual needs

If you are flexible, ambitious and hard working you are bound to succeed and grow with this fantastic company

Please note this role is on a shift basis. You will be expected to work on a rota basis to include Saturday working (approx. once every 5-6 weeks), but paid overtime

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Reference ID: HPLRALVC2308



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