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Sales Team Coordinator

4 months ago

Bristol, United Kingdom Christie and Co Full time

**Who are Christie & Co?**

We’re the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical.

**Where we work**

We employ the largest team of sector specialists in the UK and the largest group of hotel specialists in Europe, providing professional brokerage and advisory services from offices in major cities across Britain and Europe. And because we’ve been doing this for over 80 years, we know our sectors and local markets inside out. We work closely with our clients to guide and conclude transactions of any size, covering hotels, restaurants and pubs, leisure, forecourts and convenience retail businesses, social care and elderly care, childcare & education facilities, dental practices and pharmacies.

**Purpose of the Role**

To drive productivity and deals in the Care South team by supporting fee earners in the marketing and deal management of their clients’ businesses

**Duties and Responsibilities**
- Working closely with the Care South team to help generate a greater level of inspections, instructions and completions
- Drive viewing numbers on Agents’ instructions, particularly those that have little interest
- Liaising with both clients and applicants during the marketing process - e.g arranging viewings, sending information to interested parties
- Accompanying viewings on closed business
- Assist with transaction management when a deal has been agreed
- Working with the marketing team of creation of brochures and marketing material to aid in sales
- Conducting Anti Money Laundering checks and following up with involved parties
- Responding efficiently and effectively to direct enquiries from clients and applicants;
- Assisting in the preparation of marketing literature;
- Generating inspections;
- Calling web applicants;
- Cross-selling Group companies;
- Query and customer service management
- Understanding of market dynamics in each sector
- Building internal and external relationships.
- Help with coordination of deals, including but not limited to contact of internal and external contacts throughout the process

**Working Relationships and Contacts**

You will assist the Care South team of experienced Healthcare Agents and will be well placed to gain first-hand experience and knowledge.

Teamwork and individual performance are both essential to the way we work. You will also work closely with Christie Group company colleagues to cross-sell and gain business.

**Person Specification**

**Skills and Experience**
- Exceptional communication skills;
- Essential_
- Very strong IT skills with excellent working knowledge of Microsoft Office;
- Essential_
- Clean Driving License
- Essential_
- Previous experience within an Estate Agency business;
- Desirable_

**Personal Characteristics**
- Professional with high standards;
- Able to develop strong working relationships;
- Service-oriented;
- Interpersonal skills;
- Communication skills - listening carefully and giving feedback;
- Numerate with strong analytical skills;
- Meticulous and methodical in approach;
- Self-motivated and able to use initiative;
- Driven and energetic;
- Honest and trustworthy;
- Team player;
- Critical thinking and problem-solving skills;
- Strong organisational skills;
- Calm, considered approach when handling diverse demands;
- Able to work under pressure and to deadlines;
- Able to work independently and as part of a team.

**General Responsibilities**
- To be a good ambassador for the company;
- To adhere to the company’s Equal Opportunities policy in all activities, and to actively promote equality of opportunity wherever possible;
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety At Work Act (1974) and relevant EC directives;
- To work in accordance with the Data Protection Act;
- To undertake such other duties as may be reasonably expected.

**Person Specification**

**Skills and Experience**
- Experience of working in an office environment with exposure to sales;
- Essential_
- IT literate with working knowledge of Microsoft Office;
- Essential_
- Excellent communication and organisation skills;
- Essential_
- Property sales experience
- Desirable_
- Knowledge of relevant legislation such as the Consumer Protection from Unfair Trading Regulations, Business Protection from Misleading Marketing Regulations, Estate Agents Act and Money Laundering Regulations;
- Desirable_
- Report preparation skills.
- Desirable_

**Personal Characteristics**
- Professional with high standards;
- Able to develop strong working relationships;
- Sales and service-oriented;
- Communication skills, listening carefully and giving feedback;
- Numerate with strong analytical skills;
- Meticulous and methodical in approach;
- Self-motivated and able to use initiative;
- Driven and energetic;
- Honest and trustworthy;
- Team player;
- Critical thinking and p