Cloud Operations Technical Team Lead

3 weeks ago

Manchester, United Kingdom Manchester Metropolitan University Full time

**About the role**:
We are looking for a skilled and visionary individual to join our team as a Cloud Operations Lead. As the Cloud Operations Lead, you will play a pivotal role in the strategic planning, implementation, and day-to-day operations of our university's cloud infrastructure. This is an exciting opportunity for a dynamic professional to contribute to the advancement of technology services in higher education.

**About you**:
This position requires strong leadership, with a proven track record of leading technical teams.

**Responsibilities**:

- Leadership and Strategy: Provide leadership in the development and execution of the university's cloud strategy. Collaborate with IT leadership to align cloud operations with overall institutional goals.
- Operational Excellence: Oversee the daily operations of the university's cloud infrastructure, ensuring high availability, performance, and reliability. Implement best practices for operational efficiency and cost optimization.
- Team Management: Lead and mentor a team of cloud engineers and administrators. Foster a collaborative and innovative work environment, encouraging professional development and growth.
- Vendor Management: Manage relationships with cloud service providers and other technology vendors. Stay informed about new technologies and services that could enhance the university's cloud operations.
- Incident Response and Resolution: Develop and implement incident response procedures for cloud services. Lead the resolution of critical incidents and ensure timely communication to stakeholders.
- Continuous Improvement: Drive continuous improvement initiatives in cloud operations. Identify and implement automation opportunities to streamline processes and enhance overall efficiency.
- Resource Planning and Budgeting: Collaborate with finance and IT leadership to plan and manage the budget for cloud operations. Ensure efficient resource allocation and cost-effective use of cloud services.

**Experience**:

- Proven experience in a leadership role overseeing cloud operations in a complex environment, preferably in higher education.
- In-depth knowledge of cloud platforms, especially Azure.
- Strong understanding of cloud security, compliance, and governance principles.
- Excellent leadership and interpersonal skills with the ability to build and lead a high-performing team.
- Effective communication skills with the ability to articulate technical concepts to non-technical stakeholders.

**Working at Manchester Met**:
Manchester Met is a wonderful place to work, and you will be part of a talented team. We are ambitious for our staff; ourselves and we recognise the key contribution our colleagues make by Staff being one of our four strategic priorities.

In addition to a great working environment, you will have access to the University facilities including sport, library and wide range of benefits including health and wellbeing support.

We offer a competitive salary alongside an industry beating pension scheme. We also offer generous holiday packages, which include 35 days per year holiday, plus Christmas shutdown, plus bank holidays.

If you would like to join our people and share our ambition, we would love to hear from you.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity, and inclusion. We are proud of our diverse community of staff, students, and visitors.

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