Credit Controller

2 months ago


Exeter, United Kingdom Trinity Fire & Security Systems Full time

The collection of monies on the Trinity debtor’s ledger in line with agreed targets for cash collection and aged debtor levels. The job incorporates specific administration and reporting responsibilities commensurate with achieving the main aim, but the most important aspect of the job is to provide uninterrupted focus on cash collection.

**Principal Responsibilities**
- Launch all queries identified during the collection process, and chase for prompt resolution of the queries
- Maintain the customer notes on Dimensions finance software so that all interested parties can see current account status
- Primary responsibility for sending routine customer correspondence, including monthly statements, chasing letters, final demands etc
- Build and maintain relationships to facilitate cash collections (both internal and

external)

**Accountable for**:

- cash collection figures (vs monthly target)
- aged debtor levels
- unallocated credits/cash cash input

**Key Competencies of experienced jobholder**

**Skills**:

- Always communicates courteously and builds good working relationships with

customers & internal office staff, whilst being persistent and robust in the collection

of due monies
- Manage a high level of accuracy with administrative activities
- Work as a willing member of the team by sharing workloads and helping out where necessary and as time allows
- Is able to fully operate the credit control software
- Prioritizes workloads to meet agreed deadlines

**Documentation**:

- Accurately completes all appropriate documentation and computer records


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