Business Function Quality Control Officer

6 months ago

Belfast, United Kingdom Citi Full time

**Overview of Citi**:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

**The Role**:
The Business Function Quality Control Officer (VP) is a strategic professional supporting the delivery of the Compliance Transformation plan though a review and challenge process within Independent Compliance Risk Management (ICRM). Business Function Quality Control focuses on the quality execution of Transformation work efforts and deliverables using information provided by commitment owners. This roles reports into the Business Function Quality Control Lead within the ICRM Controls Team, and will work as part of a small project team with the opportunity to manage, or perform solo reviews, as the need arises.

**Responsibilities**:

- Complete assigned Quality Control (QC) reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies
- Analyze processes and controls to credibly challenge proposed changes and risk management
- Provide advice on control design and effectiveness
- Lead review meetings and conduct control walkthrough meetings as needed
- Complete QC analysis, controls testing, QC checklists and maintain trackers
- Manage stakeholder and other business/function QC participation as part of assigned reviews
- Assist with the analysis of feedback themes and trends
- Assist with the presentation of themes and trends and training
- Assist with the maintenance of templates and procedure documents
- Contribute to process change and improvement

**Skills**:

- Audit, testing, or other quality assurance/control experience preferably from within the financial services industry
- Knowledge of risk and controls concepts e.g. Risk identification and measurement, risk management and control design.
- Consistently demonstrates clear and concise written and verbal communication skills
- Effective organizational influencing skills required
- Excellent problem-solving skills
- Ability to see the big picture with high attention to critical details
- Highly organized with demonstrated capability of managing oneself to tight deadlines

**Education**:

- Bachelor's/University degree preferred
- Audit related qualification preferred

**What We Offer**:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

- Award winning pension
- On-site health services
- Private medical insurance packages to suit your personal circumstances
- Paid parental leave
- Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
- **Job Family Group**:
Compliance and Control
- **Job Family**

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