Clerk / Typist

An exciting opportunity has arisen for a part time Receptionist/ Clerical Officer within the MH and LD division.

The post holder will provide a comprehensive reception and associated administrative service, demonstrating a courteous,
professional and sensitive approach at all times.

The post-holder is expected to prioritise, manage their time, and
demonstrate a high degree of flexibility.

To ensure effective communication and good working relationships with

a wide range of staff at all levels of the organisation, including the

Executive Directors, Senior Managers, officers and external

partners/stakeholders, to ensure that processes and systems are in

place for all areas of responsibility.

Building and maintaining strong influential relationships with internal

and external stakeholders.

Utilise excellent communication when liaising directly with external

organisations, i.e. Health Boards, Local Authorities, educational

providers, Welsh Government, staff or patients etc. to obtain or process

requests for information and develop/maintain working relationships.

Taking action and provide feedback as appropriate, ensuring that

messages are relayed and action is taken.

Screening all incoming calls and manage barriers to communication,

remaining courteous, polite and calm when dealing with aggression

from members of the public, e.g. in relation to a complaint.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.