Triage Hub Supervisor

4 weeks ago


Southampton, United Kingdom Hampshire Constabulary Full time

**Job Details**:
**Job title**: Triage Hub Supervisor - HC616485

**Location**: Southampton Central

**Salary**: SO1 - £33,915 - £35,982 per annum + 14% shift allowance

**Hours**: 37 hours per week

**Contract**: Temporary for 12 months

**Closing date**: Thursday 16th May 2024 at 23.59 hours

**About the role**:
The Triage Hub is a small team of experienced police officers which sits within Contact Management. The team is responsible for identifying risk and opportunity within reported crimes to effectively manage the demand into the District Policing Teams (DPT) and other investigating teams.

The team operates 7 days a week between 07:00hrs and 22:00hrs.

Key responsibilities are:

- To review all crimes (and some domestic incidents) which are not either sent for deployment, filed at first point of contact or sent directly to a specialist team.
- To forward all occurrences which are assessed as suitable for investigation to the most appropriate department in line with agreed areas of responsibility.
- To finalise all occurrences which are assessed within triage as suitable for filing. To minimise the time period between crime report and triage outcome.To manage the performance and welfare of a team of staff.

For more information about the role, please click here.

As members of Hampshire Constabulary police staff you will have access to a wide benefits package, including but not limited to:

- A hybrid working environment with flexible working hours (following the successful completion of any required training).
- Competitive pay with the ability to progress through the salary range.
- Family friendly policies supporting those with caring responsibilities.
- Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years’ service.
- Cycle to work scheme.
- Access to a wide range of learning and development opportunities.
- Local Government Pension Scheme.
- Opportunity to join the Hampshire Police Leisure and Sports Club and obtain a Blue Light Card, which both offer a range of shopping, holiday and leisure discounts and other benefits.
- Employee wellbeing support, including onsite wellbeing rooms.
- Access to 24/7 Employee Assistance Programme.
- Long service and recognition awards.
- Eye test vouchers.
- Staff representation groups and networks.

**Essential Qualifications**:
Educated to QCF Level 3 OR work experience deemed to have brought the postholder to a comparable level.

**Essential Experience**:

- Proven managerial/supervisory experience, with practical experience of problem solving, effective decision making, and the supervision of work, resources and the resolution of HR issues.
- Experience of working in a busy administrative environment, undertaking complex administrative tasks to a high standard.
- Previous investigative experience.

**Competencies and Personal Qualities**:
We are Emotionally Aware Level 2

We Take Ownership Level 2

We Analyse Critically Level 2

We Deliver, Support and Inspire Level 2

We are Innovative and Open Minded Level 2

Impartiality

Public Service

**Contact details for an informal discussion**:
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.



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