Housekeeping Supervisor

5 months ago


Aberdeen, United Kingdom The Aberdeen Douglas Hotel Full time

**Housekeeping Assistant Manager**

The Aberdeen Douglas Hotel an Independent Hotel located on Market Street in the city centre within the historic Merchant Quarter comprising of 98 bedrooms, 65 apartments, Molly’s Bistro, Banqueting for up to 240 people, Malones Irish Bar and our new outside area The Ivy Lodge.

We are looking for a Housekeeping Supervisor to join our team. As Housekeeping Supervisor your role will be to lead our team of room attendants and assist Housekeeping Manager very much hands on coordinating the efficient day to day running of the housekeeping department to ensure that our guests are receiving excellent service in a safe environment.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

Are you..

Reliable - Consistently good in your performance and quality of work

Friendly - Pleasant, kind and easy to talk to with both guests and team

Aspirational - Looking to achieve your goals and continually improve your own abilities

Imaginative - Use your intelligence to adapt quickly and be creative and resourceful

Challenging - Interested in testing your ability, skills, and the way you think

**Main duties and responsibilities**

¨ Supervise effective bedroom cleaning, servicing, and maintenance, ensuring sufficient rooms are ready to meet daily guest demands. Also check the cleaning and servicing of public and ancillary areas.

¨ Assist with the control of ordering, receipt, storage, quality checks, stock levels and use of linen, cleaning materials and sundry items. Help organise the issue and cleaning of staff uniforms and protective clothing. Report any deficiency of service/quality to the head housekeeper.

¨ Assist with staff training - departmental induction, job skills, safety, and other statutory requirements.

¨ Allocate tasks and check results against set standards. Promote team spirit, co-operation, and job satisfaction at all times.

¨ Help administer the receipt, control, and safekeeping of lost property.

¨ Display and promote a high level of customer care courtesy and social skill. Assist guests with special housekeeping requests and promote the hotel's facilities and services. Help to maximise profitability whenever possible.

¨ Set an example by maintaining a high standard of personal hygiene and appearance.

¨ Work in co-operation with all other departments, especially reception (e.g. guest requests for extra items, cots etc.). Develop and maintain effective working relations with colleagues both in housekeeping and in other departments.

, Permanent

Shift Work - 5 Days from 7

**Salary**: £11.00-£12.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person



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