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Business Information and Support Officer

4 months ago

Southampton, United Kingdom Sopra Steria Full time

Are you looking to join a rapidly growing business, offering extensive career progression opportunities?

Do you have meticulous attention to detail and a passion for internal collaboration?

If so, this role could be for you

NHS SBS are currently recruiting a Business Information and Support Officer role within the service management team. The Service Management Team is a new function within Employment Services, which has been established to improve communication and services to our customers. This role is to provide administrative, and data analysis and presentation support to the Service Management team to ensure an effective Service Management function.

**What you'll be doing**:

- The provision of a fully comprehensive support service to the Service Management Team, including administrative processes and procedures and data collation.
- Maintaining centralised records for the Service Management team. For example, client communications, service manager allocation sheet, internal distribution lists, action plans.
- Collating, manipulating and presenting data from internal systems for internal and external meetings.
- Responsible for creating insight reports for each customer
- Undertaking special projects, determining the appropriate administrative approach, compiling, and analyzing data and preparing reports with recommendations.
- Undertake analysis work on behalf of designated managers, for example preparation of NPS report, research, summarising of documents and information collation.

**What you’ll bring**:

- Recent admin experience working within a busy office environment.
- Producing and manipulating data
- Ability to communicate clearly and concisely with people at all levels both internally and externally
- Ability to work effectively with senior managers and other professionals
- Ability to compile, analyse and present information to a senior level

Good organisational skills-ability to organise effectively own workload and that of others, achieving goals and deadlines

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

Employment Type: Full-time, Permanent
Location: Southampton
Security Clearance Level: DBS
Internal Recruiter: Dan

**Salary**: Up to £30,000 (dependent on experience)
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund (3% of annual salary)

**Loved reading about this job and want to know more about us?**

NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Would you like to join us on our journey?