Proposition Delivery Lead

4 weeks ago

London, United Kingdom Centrica Full time

At British Gas, we have one of the best-known services brands in the country (with 95% brand awareness). Whilst the last few years have not been plain-sailing, we still have a family of door-opening brands that are the envy of many, and we are really excited about the future.

We’re evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply and affordably. We truly believe that we have a huge role to play in helping the nation to cut carbon emissions and prepare for a net zero future.

We’re excited about a future where we can help every driveway in the UK to have an EV charger, thousands of homes to be powered by a heat pump, and so much more.

Change of this magnitude doesn’t happen overnight, but we truly believe that we have a huge role to play in helping the nation to cut carbon emissions and in helping millions of households through a once in a generation cost-of-living crisis.

From a Digital perspective, we’re on a mission to transform the relationship our customers have with their homes. We’re creating connected products that are powered by innovative technologies and brilliant services. Through our family of brands, we will work tirelessly with our customers to understand their needs, problems, and homes to constantly improve the services offer and help grow our business.

To get where we’re going, we need a **Proposition Delivery Lead **to deliver the P&L targets for OnDemand Fix and Improve Portfolio. This includes sales and revenue through development, delivery and execution of go-to-market and channel strategies and plans. This role will also be key in developing new propositions, improving existing ones, and developing sound offers for new and existing customers across the full portfolio at the right time, price, and channel to drive customer and commercial success.

**Accountabilities**
- Manage and drive the day-to-day engagement with sales/support/delivery channels, partners, and affiliates with the objective to drive sales and grow business and relevant channels
- Build strong relationships with other members of the Sales and Sales Operations Teams, the wider business, as well as with the Functions, to build, validate, and deliver joint objectives
- Partner with Sales Leaders to ensure consistent coaching and training to the agreed upon sales process and provide direction and insight on additional tools/training needed
- Support the development and launch of customer offers and sales incentives into relevant markets / channels to drive sales or retention
- Ensure a return on investment of discounts spent for Campaigns & Retention
- Produce customers and channels insights to develop and optimise propositions and promotions
- Liaise with the wider Services and Solutions matrix organisation to optimise investments and coordinate activity to improve both customer and commercial outcomes

**Experience required**
- Experience in building relationships and managing stakeholder including the leadership team
- Able to build both internal and external relationships to drive tangible commercial results
- Demonstrated ability to perform against deadlines and working in time bound projects / activities
- Exposure to sales and/or proposition development
- Basic understanding of P&L statements and commercials
- Able to identify and implement business solutions, responding to market and customer needs
- Experienced user of MS Excel, PowerPoint, Power BI to produce sound reports and analysis
- Demonstrated ability to deliver data rich/drive analysis with clear presentation techniques
- Bachelor’s degree. MBA or equivalent business degree preferable

**_ At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team - a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it_**

**PLEASE APPLY ONLINE** by hitting the '**Apply**' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

  • Propositions Delivery Specialist

    1 month ago

    London, United Kingdom Vodafone Full time

    **Propositions Delivery Specialist**: **Location**: London, Speechmark (Blended home working) **Salary**: Competitive + Vodafone Benefits **Hours**: Full time (37.5 hours per week - Mon to Fri) The New Business Development team is focused on drive long term scale profitable growth and engagement and build a customer orientated propositions portfolio. The...

  • Proposition Design

    1 month ago

    London, United Kingdom eFinancialCareers Full time

    It's a chance to work in partnership with a variety of teams and senior stakeholders, allowing excellent exposure for your work You'll have the opportunity to develop your leadership profile and make a real difference to our customers and the future of ourbusiness **What you'll do** As a Proposition Design & Delivery Lead, you'll be focusing on the...

  • Proposition Lead

    7 days ago

    London, United Kingdom SKYPATH Tech Recruitment Full time

    Our client is a B2B tech company in the retail financing space. Due to expansion, they are seeking their first Proposition Consultant.nAs a Proposition Consultant, your role will be pivotal in shaping the success of the strategic propositions. This position demands in-depth knowledge of their market, clientele, and the variety of services and technology...

  • Propositions CX Delivery Manager

    1 week ago

    London, United Kingdom Vodafone Full time

    Propositions CX Delivery Manager Location: London, Speechmark + Hybrid Working Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time hours per week – Mon to Fri Duration: 12 month FTC Hybrid At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid...

  • Propositions CX Delivery Manager

    2 days ago

    London, United Kingdom Vodafone Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Propositions CX Delivery Manager Location: London, Speechmark + Hybrid Working Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Mon to Fri Duration: 12 month FTC Hybrid At Vodafone UK...

  • Propositions CX Delivery Manager

    5 days ago

    London, United Kingdom Vodafone Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Propositions CX Delivery Manager Location: London, Speechmark + Hybrid Working Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Mon to Fri Duration: 12 month FTC Hybrid At Vodafone UK...

  • Proposition Lead

    2 weeks ago

    London, United Kingdom AXA Full time

    Closing date: 03/06/2024 Career area: Marketing & Communications Specialism: Marketing & Communications (including Digital) Salary: Dependent on experience It's an exciting time to join the Marketing & Communications team here at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our...

  • Proposition Lead

    3 hours ago

    London, United Kingdom AXA UK Full time

    About the role It's an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To contribute towards the proposition development of our class-leading AXA Health Plan,...

  • Proposition Lead

    6 hours ago

    London, United Kingdom AXA UK Full time

    About the roleIt's an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To contribute towards the proposition development of our class-leading AXA Health Plan, we're...

  • Proposition Lead

    1 week ago

    London, United Kingdom AXA Group Full time

    It’s an exciting time to join the Marketing & Communications team here at AXA, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To contribute towards the proposition development of our class-leading AXA Health Plan, we’re looking for...

  • Reward Proposition Lead

    1 month ago

    London, United Kingdom Page Personnel HR Full time

    A new and exciting opportunity for a Reward Proposition Lead to join a reputable organisation based in Central London. This can be offered as a permanent position or on a day rate, offering remote working with the occasional day in the office. **Client Details** A reputable organisation based in Central London. This can be offered as a permanent position...

  • Proposition Leads

    1 week ago

    London, United Kingdom With Intelligence Full time

    With Intelligence is a top provider of data on, and for, the alternative asset management industry. Our platform and events connect investors and managers to the right people and data to raise and allocate assets effectively. The company has approximately 500 employees located in offices in the UK, US, Hong Kong, the Philippines, and Singapore. Having...

  • Store Experience Proposition

    1 week ago

    LONDON, United Kingdom MARKS&SPENCER Full time

    Summary We have an exciting opportunity for a Store Experience Proposition & Delivery Manager to join us here at M&S. You will act as the voice of customers across the Business, continuously focused on how we can improve omnichannel service and sales. We're looking for someone who will drive appropriate use of new technologies to ensure our customer...

  • Reward Proposition Lead

    1 month ago

    London, United Kingdom Page Personnel - UK Full time

    Fantastic Reward opportunity - Reputable organisation offering flexibility **About Our Client**: A reputable organisation based in Central London. This can be offered as a permanent position or on a day rate, offering remote working with the occasional day in the office. - The successful Reward Proposition Lead will be responsible for:* Leading the reward,...

  • Head of Proposition

    1 week ago

    London, Greater London, United Kingdom Quilter Full time

    What the Hiring Manager Says The Head of Proposition will lead the development of Quilter Cheviot's Wealth Management proposition, including Financial Planning and Investment Management offerings for clients and advisers . Working with front office, distribution, and specialists from product, investments, and compliance, the role-holder will be responsible...

  • Store Experience Proposition

    5 days ago

    London, United Kingdom Marks & Spencer Plc Full time

    Summary We have an exciting opportunity for a Store Experience Proposition & Delivery Manager to join us here at M&S. You will act as the voice of customers across the Business, continuously focused on how we can improve omnichannel service and sales. We’re looking for someone who will drive appropriate use of new technologies to ensure our customer...

  • Store Experience Proposition

    2 days ago

    London, United Kingdom Marks & Spencer Plc Full time

    Summary We have an exciting opportunity for a Store Experience Proposition & Delivery Manager to join us here at M&S. You will act as the voice of customers across the Business, continuously focused on how we can improve omnichannel service and sales. We’re looking for someone who will drive appropriate use of new technologies to ensure our customer...

  • Store Experience Proposition

    5 days ago

    London, United Kingdom Marks and Spencer Full time

    All the details Summary We have an exciting opportunity for a Store Experience Proposition & Delivery Manager to join us here at M&S. You will act as the voice of customers across the Business, continuously focused on how we can improve omnichannel service and sales. We're looking for someone who will drive appropriate use of new technologies to...

  • Store Experience Proposition

    2 days ago

    London, United Kingdom Marks and Spencer Full time

    All the details Summary We have an exciting opportunity for a Store Experience Proposition & Delivery Manager to join us here at M&S. You will act as the voice of customers across the Business, continuously focused on how we can improve omnichannel service and sales. We're looking for someone who will drive appropriate use of new technologies to...

  • Proposition Manager

    1 week ago

    London, Greater London, United Kingdom Mercer Full time

    As the Proposition Manager, you will be accountable for the development of Propositions to meet agreed business and market needs. The role will involve working across Mercer teams on existing and new Darwin solutions, ensuring that the Proposition is robust and aligns with the Darwin Services and Technology Teams' strategy and delivery capability. It will...